Advanced EMT (AEMT) - Urgent Care

ConvenientMD•Auburn, ME
•Onsite

About The Position

ConvenientMD is seeking a dedicated Advanced Emergency Medical Technician (AEMT) to provide urgent care to patients across New England. The role supports high-quality patient care in a collaborative, fast-paced clinical environment and offers opportunities to develop clinical skills while working closely with providers and other clinical staff. The AEMT engages with patients, explains prescribed medications and treatment plans, provides guidance on preventive care and follow-up, and addresses questions and concerns. The role also includes triage, basic clinical procedures, accurate electronic health record documentation, and—where permitted in New Hampshire and Maine—medication administration under the supervision and direction of licensed healthcare providers. AEMTs coordinate with the clinical team, assist with discharge planning, and support training for new clinic team members. Scheduling may be full-time, part-time, or per diem. The position requires 12-hour shifts, including a specified number of weekend shifts depending on employment schedule, and flexibility to work nights, weekends, and holidays. Travel may be required to other ConvenientMD locations and to training shifts within approximately one hour of the primary clinic.

Requirements

  • High school diploma or GED.
  • State-licensed Advanced Emergency Medical Technician (AEMT).
  • Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
  • Ability to work 12-hour shifts. Full-time schedule: three shifts per week, including at least four Saturday or Sunday shifts per month; part-time schedule: two shifts per week, including at least two Saturday or Sunday shifts per month; per-diem schedule: four shifts per month, ideally one shift each week.
  • Flexibility to work nights, weekends, and holidays.
  • Ability, if needed, to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic.
  • Ability to travel for training shifts, which may take place outside the primary clinic within a one-hour commute.
  • Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
  • Effective written and verbal communication and ability to build positive working relationships with patients, team members, and stakeholders.
  • Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.
  • Compassionate, patient-focused, proactive, trustworthy, collaborative, and able to work effectively as part of a team.

Nice To Haves

  • National certification as an Advanced Emergency Medical Technician.
  • One to two years of experience as an AEMT.
  • One to two years of patient triage experience in an urgent care or emergency department.

Responsibilities

  • Engage with patients in a welcoming and professional manner, answering questions and providing information about medical conditions, treatment plans, and medications.
  • Explain prescribed medications, including dosage instructions and potential adverse reactions.
  • Provide guidance on lifestyle modifications, preventive healthcare measures, and follow-up care.
  • Address patient questions and concerns to clarify their health status and treatment options.
  • Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
  • Perform basic clinical procedures, including taking vital signs, obtaining medical histories, and assisting with minor medical procedures.
  • Accurately document patient information and maintain electronic health records in compliance with privacy regulations.
  • In New Hampshire and Maine only, administer prescription medications under the supervision and direction of licensed healthcare providers and in accordance with state regulations and guidelines.
  • Prepare and administer medications accurately, applying knowledge of dosages, routes, and potential side effects.
  • Communicate patient information and updates effectively with providers and other healthcare professionals.
  • Collaborate with providers on discharge plans and assist with discharge when needed.
  • Welcome and support the training of new clinic team members.

Benefits

  • Urgent care services at no cost to team members and their families.
  • Health, dental, and vision coverage.
  • Company-paid short-term disability.
  • Optional pet insurance.
  • 401(k) match after one year of service.
  • Access to primary care, depending on location.
  • Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
  • Rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
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