Advanced EMT (AEMT) - Urgent Care

ConvenientMD • Augusta, ME

11h

About The Position

ConvenientMD is seeking a dedicated Advanced Emergency Medical Technician (AEMT) to provide urgent care to patients across New England. The role supports patient care and clinical operations in a collaborative setting, working closely with providers and other clinical staff. It offers opportunities to develop clinical skills and contribute to high-quality patient care.

The AEMT engages with patients, answers questions about their conditions and care, explains prescribed medications and provides guidance on lifestyle changes, preventive care, and follow-up. Clinical duties include preliminary evaluations and triage, basic procedures, accurate documentation in electronic health records, and—under provider supervision and where permitted—medication administration. The AEMT also coordinates with the clinical team, communicates patient information, collaborates on discharge plans, and supports training for new clinic team members.

The position requires 12-hour shifts. Full-time staff work three shifts per week, including at least four weekend shifts per month; part-time staff work two shifts per week, including at least two weekend shifts per month; and per-diem staff work four shifts per month, ideally one each week. Flexibility to work nights, weekends, and holidays is required. Employees may need to work at other ConvenientMD locations within an hour of their primary clinic and travel within that distance for training shifts.

Requirements

• High school diploma or GED.
• State license as an Advanced Emergency Medical Technician.
• Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
• Ability to work 12-hour shifts according to the schedule for the applicable employment type.
• Flexibility to work nights, weekends, and holidays.
• Ability to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic, if needed.
• Ability to travel for training shifts within one hour of the primary clinic.
• Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
• Strong written and verbal communication and collaboration skills.
• Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.
• Compassionate, patient-focused approach and ability to work effectively as part of a team.

Nice To Haves

• National AEMT certification.
• One to two years of experience as an AEMT.
• One to two years of patient triage experience in an urgent care or emergency department.

Responsibilities

• Engage with patients professionally, answer questions, and provide information about conditions, treatment plans, and medications.
• Explain prescribed medications, including dosage instructions and potential adverse reactions.
• Offer guidance on lifestyle modifications, preventive healthcare, and follow-up care.
• Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
• Perform basic clinical procedures, including taking vital signs, obtaining medical histories, and assisting with minor medical procedures.
• Accurately document patient information in electronic health records while complying with privacy regulations.
• Administer prescription medications under the supervision and direction of licensed healthcare providers, as permitted in New Hampshire and Maine.
• Prepare and administer medications accurately, following applicable state regulations and guidelines.
• Communicate patient information and updates to providers and other healthcare professionals.
• Collaborate with providers on discharge plans and assist with discharge when needed.
• Support the training of new clinic team members.
• Travel to other clinic locations for coverage or training when required.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
• Collaborative team environment that encourages professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED