Advanced EMT (AEMT) - Urgent Care

ConvenientMD•Bangor, ME

About The Position

ConvenientMD is seeking a dedicated Advanced Emergency Medical Technician (AEMT) to deliver urgent care to patients across New England. The AEMT works closely with providers and clinical staff in a collaborative, fast-paced setting, supporting patient care and clinical operations while developing clinical skills and contributing to high-quality care. The role includes interacting with patients, answering questions about medical conditions, treatment plans, and medications, and explaining prescribed medications, dosage instructions, and potential adverse reactions. The AEMT also provides guidance on lifestyle modifications, preventive care, and follow-up. Clinical duties include conducting preliminary evaluations and triaging patients, taking vital signs and medical histories, assisting with minor procedures, and accurately documenting patient information in electronic health records in compliance with privacy regulations. In New Hampshire and Maine only, the AEMT may administer prescription medications under the supervision and direction of licensed healthcare providers and in accordance with state requirements. The AEMT collaborates with providers and other healthcare professionals to coordinate care, relay patient updates, and support discharge planning. The role may also include welcoming and supporting the training of new clinic team members. The position requires 12-hour shifts. Full-time employees work three shifts per week, including at least four Saturday or Sunday shifts per month. Part-time employees work two shifts per week, including at least two weekend shifts per month. Per diem employees work four shifts per month, ideally one each week. Flexibility to work nights, weekends, and holidays is required. Travel may be required to other ConvenientMD locations within a one-hour travel distance of the primary clinic and for training shifts within a one-hour commute.

Requirements

  • High school diploma or GED.
  • State-licensed Advanced Emergency Medical Technician.
  • Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
  • Ability to work 12-hour shifts according to the selected employment schedule, including required weekend shifts.
  • Flexibility to work nights, weekends, and holidays.
  • Ability to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic if needed.
  • Ability to travel for training shifts within a one-hour commute of the primary clinic.
  • Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
  • Effective written and verbal communication and ability to build positive working relationships with patients, team members, and organizational stakeholders.
  • Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.
  • Compassionate, patient-focused, proactive, trustworthy, collaborative, and able to contribute to a strong team dynamic.

Nice To Haves

  • National certification as an Advanced Emergency Medical Technician.
  • 1–2 years of experience as an AEMT.
  • 1–2 years of patient triage experience in an urgent care or emergency department.

Responsibilities

  • Engage with patients professionally and provide information and assistance about medical conditions, treatment plans, and medications.
  • Explain prescribed medications, including dosage instructions and potential adverse reactions.
  • Guide patients on lifestyle modifications, preventive healthcare, and follow-up care, and address questions or concerns.
  • Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
  • Take vital signs and medical histories and assist with minor medical procedures.
  • Accurately document patient information in electronic health records in compliance with privacy regulations.
  • In New Hampshire and Maine, administer prescription medications under licensed healthcare provider supervision and in accordance with state regulations.
  • Prepare and administer medications accurately, understanding dosages, routes, and potential side effects.
  • Coordinate patient care with the clinical team and communicate patient information and updates to providers and other healthcare professionals.
  • Collaborate with providers on discharge plans and assist with discharge when needed.
  • Welcome and support the training of new clinic team members.

Benefits

  • Urgent care services at no cost to team members and their families.
  • Health, dental, and vision coverage.
  • Company-paid short-term disability.
  • Optional pet insurance.
  • 401(k) match after one year of service.
  • Access to primary care, depending on location.
  • Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
  • Rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
  • Collaborative team environment that encourages professional growth.
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