Advanced EMT (AEMT) - Urgent Care

ConvenientMD•Auburn, ME

About The Position

ConvenientMD is seeking an Advanced Emergency Medical Technician (AEMT) to provide urgent care to patients across New England. The role supports clinical operations and patient care in a collaborative, fast-paced setting, working closely with providers and other clinical staff. It offers an opportunity to develop clinical skills while contributing to a team focused on patient care and professional growth. AEMTs interact with patients, provide information about conditions and treatment plans, explain prescribed medications, and offer guidance on preventive care and follow-up. They conduct preliminary evaluations, triage patients, take vital signs and medical histories, assist with minor procedures, and maintain accurate electronic health records. In New Hampshire and Maine only, they may administer prescription medications under the supervision and direction of licensed healthcare providers and in accordance with applicable regulations. The role requires 12-hour shifts. Full-time employees work three shifts per week, including at least four weekend shifts per month. Employees must be flexible to work nights, weekends, and holidays, and may need to travel to other clinics within one hour of their primary clinic or to training shifts within that distance. Part-time and per-diem scheduling options are also described in the posting.

Requirements

  • High school diploma or GED.
  • State license as an Advanced Emergency Medical Technician.
  • Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS certifications, and online-only classes are not accepted.
  • Ability to work 12-hour shifts. Full-time schedule requires three shifts per week and at least four shifts per month on a Saturday or Sunday.
  • Flexibility to work nights, weekends, and holidays.
  • If needed, ability to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic.
  • Ability to travel for training shifts, which may be outside the primary clinic but within a one-hour commute.
  • Compassionate, authentic, and patient-focused approach, with the ability to support patients with kindness and contribute to a sense of belonging.
  • Proactive and confident written and verbal communication skills, including the ability to raise concerns and communicate directly with colleagues and patients.
  • Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
  • Ability to establish and maintain positive relationships with patients, team members, and organizational stakeholders.
  • Collaborative team player.
  • Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.

Nice To Haves

  • National AEMT certification.
  • One to two years of experience as an AEMT.
  • One to two years of patient triage experience in an urgent care or emergency department.

Responsibilities

  • Welcome and engage with patients, answer questions, and provide information about medical conditions, treatment plans, and medications.
  • Explain prescribed medications, including dosage instructions and potential adverse reactions.
  • Offer guidance on lifestyle modifications, preventive healthcare, and follow-up care; address patient questions and concerns.
  • Support clinical operations and patient care.
  • Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
  • Take vital signs and medical histories, and assist with minor medical procedures.
  • Accurately document patient information and maintain electronic health records in compliance with privacy regulations.
  • In New Hampshire and Maine only, administer prescription medications under the supervision and direction of licensed healthcare providers and according to applicable state regulations and guidelines.
  • Prepare and administer medications accurately, understanding dosages, routes, and potential side effects.
  • Coordinate patient care with clinical team members and communicate patient information and updates to providers and other healthcare professionals.
  • Collaborate with providers on discharge plans and, when appropriate, help with discharge.
  • Welcome and support the training of new clinic team members.

Benefits

  • Urgent care services at no cost to team members and their families.
  • Health, dental, and vision coverage.
  • Company-paid short-term disability.
  • Optional pet insurance.
  • 401(k) match after one year of service.
  • Access to primary care, depending on location.
  • Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
  • Rewards and discounts on services and products such as hotels, travel, entertainment, and restaurants.
  • Collaborative team environment that encourages professional growth.
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