Advanced EMT (AEMT) - Urgent Care

ConvenientMD•Saco, ME

About The Position

ConvenientMD is seeking an Advanced Emergency Medical Technician (AEMT) to provide urgent care to patients across New England. The role supports patient care and clinical operations in collaboration with providers and other clinical staff, while offering opportunities to develop clinical skills in a fast-paced, team-oriented setting. AEMTs welcome and assist patients, answer questions about medical conditions and treatment plans, explain prescribed medications and their use, and provide guidance on preventive care, lifestyle changes, and follow-up. They conduct preliminary evaluations and triage, take vital signs and medical histories, assist with minor procedures, and document patient information in electronic health records in accordance with privacy requirements. In New Hampshire and Maine, they may administer prescription medications under the supervision and direction of licensed healthcare providers and in compliance with applicable regulations. The position requires 12-hour shifts. Full-time schedules require three shifts per week, including at least four weekend shifts per month. Part-time schedules require two shifts per week, including at least two weekend shifts per month. Per-diem schedules require four shifts per month, ideally one per week. Flexibility to work nights, weekends, and holidays is required. Employees may need to work at other ConvenientMD locations within a one-hour travel distance and travel for training shifts within a one-hour commute of their primary clinic.

Requirements

  • High school diploma or GED.
  • State license as an Advanced Emergency Medical Technician (AEMT).
  • Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
  • Compassionate, authentic, and patient-focused approach.
  • Strong written and verbal communication skills, including the ability to raise concerns and communicate directly and professionally.
  • Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
  • Ability to build and maintain positive relationships with patients, team members, and organizational stakeholders.
  • Ability to collaborate effectively as part of a team.
  • Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.
  • Availability for 12-hour shifts: full-time requires three shifts weekly and at least four Saturday or Sunday shifts monthly; part-time requires two shifts weekly and at least two Saturday or Sunday shifts monthly; per diem requires four shifts monthly, ideally one shift each week.
  • Flexibility to work nights, weekends, and holidays.
  • Ability, if needed, to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic.
  • Ability to travel for training shifts that may take place within a one-hour commute of the primary clinic.

Nice To Haves

  • National AEMT certification.
  • One to two years of experience as an AEMT.
  • One to two years of patient triage experience in an urgent care or emergency department.

Responsibilities

  • Welcome and assist patients professionally, answer questions, and explain medical conditions, treatment plans, prescribed medications, dosage instructions, and potential adverse reactions.
  • Provide guidance on lifestyle modifications, preventive healthcare, and follow-up care, and address patient concerns to support understanding of their health and treatment options.
  • Support clinical operations and patient care.
  • Conduct preliminary evaluations and triage patients to assess the urgency of their medical needs.
  • Take vital signs and medical histories and assist with minor medical procedures.
  • Accurately document patient information in electronic health records while complying with privacy regulations.
  • In New Hampshire and Maine, administer prescription medications under the supervision and direction of licensed healthcare providers and in accordance with applicable state regulations and guidelines.
  • Prepare and administer medications accurately, understanding dosages, routes, and potential side effects.
  • Coordinate patient care with the clinical team and communicate patient information and updates to providers and other healthcare professionals.
  • Collaborate with providers on discharge plans and help with discharge when needed.
  • Welcome and support the training of new clinic team members.
  • Work required shifts, including nights, weekends, and holidays, and travel to other locations or training shifts when required.

Benefits

  • Urgent care services at no cost to team members and their families.
  • Health, dental, and vision coverage.
  • Company-paid short-term disability.
  • Optional pet insurance.
  • 401(k) match after one year of service.
  • Access to primary care, depending on location.
  • Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
  • Employer rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
  • Collaborative team environment that encourages professional growth.
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