Advanced EMT (AEMT) - Urgent Care

ConvenientMD • Bangor, ME

10d

About The Position

ConvenientMD is seeking an Advanced Emergency Medical Technician (AEMT) to deliver urgent care to patients across New England. The role supports clinical operations and patient care in a collaborative urgent care setting, working closely with providers and clinical staff. AEMTs engage with patients, provide information about medical conditions, treatment plans, and medications, and help patients understand follow-up care and preventive health guidance.

The position includes triaging patients, performing basic clinical procedures, documenting information in electronic health records, and administering prescription medications under provider supervision in New Hampshire and Maine. The AEMT also collaborates with the clinical team on patient care coordination and discharge planning and supports the training of new clinic team members.

The role requires 12-hour shifts. Full-time employees work three shifts per week, including at least four weekend shifts per month. Part-time employees work two shifts per week, including at least two weekend shifts per month. Per-diem employees work four shifts per month, ideally one per week. Flexibility to work nights, weekends, and holidays is required. Employees may need to work at other ConvenientMD locations within one hour of their primary clinic and travel within that distance for training shifts.

Requirements

• High school diploma or GED.
• State license as an Advanced Emergency Medical Technician.
• Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS certifications, and online-only classes are not accepted.
• Ability to work 12-hour shifts according to the applicable full-time, part-time, or per-diem schedule, including required weekend shifts.
• Flexibility to work nights, weekends, and holidays.
• Ability to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic if needed.
• Ability to travel for training shifts within one hour of the primary clinic.
• Compassionate, authentic, and patient-focused approach.
• Proactive, confident written and verbal communication skills.
• Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
• Ability to establish and maintain positive relationships with patients, team members, and organizational stakeholders.
• Collaborative team-player approach.
• Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.

Nice To Haves

• National AEMT certification.
• One to two years of experience as an AEMT.
• One to two years of patient triage experience in an urgent care or emergency department.

Responsibilities

• Engage with patients professionally, answer questions, and provide information about medical conditions, treatment plans, and medications.
• Explain prescribed medications, including dosage instructions and potential adverse reactions.
• Provide guidance on lifestyle modifications, preventive healthcare, and follow-up care.
• Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
• Perform basic clinical procedures, including taking vital signs, obtaining medical histories, and assisting with minor medical procedures.
• Accurately document patient information in electronic health records in compliance with privacy regulations.
• Administer prescription medications under the supervision and direction of licensed healthcare providers in New Hampshire and Maine, following state regulations and guidelines.
• Coordinate patient care with clinical team members and communicate patient information and updates to providers and other healthcare professionals.
• Collaborate with providers on discharge plans and assist with discharge as needed.
• Welcome and support the training of new clinic team members.
• Work required 12-hour shifts, including nights, weekends, and holidays as needed, and travel to other nearby clinics or training locations when required.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
• Collaborative team environment that encourages professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED