Advanced EMT (AEMT) - Urgent Care

ConvenientMD • Augusta, ME

11d

About The Position

ConvenientMD is seeking an Advanced Emergency Medical Technician (AEMT) to deliver urgent care to patients across New England. The role supports clinical operations and patient care in collaboration with providers and other clinical staff, offering an opportunity to develop clinical skills in a fast-paced urgent care setting.

The AEMT welcomes and assists patients, answers questions about medical conditions and treatment plans, explains prescribed medications and their use, and offers guidance on preventive care, lifestyle changes, and follow-up. The position conducts preliminary evaluations and triage, takes vital signs and medical histories, assists with minor procedures, and maintains accurate electronic health records in accordance with privacy regulations. In New Hampshire and Maine only, the AEMT may administer prescription medications under licensed providers’ supervision and direction.

The AEMT coordinates patient care with the clinical team, relays patient information to healthcare professionals, collaborates on discharge plans, and may assist with discharge. The role also supports training new clinic team members. Work requires 12-hour shifts; full-time schedules involve three shifts per week, including at least four weekend shifts per month. Flexibility to work nights, weekends, and holidays is required. If needed, the employee must be able to work at three other ConvenientMD locations within one hour of the primary clinic and travel for training shifts within a one-hour commute.

Requirements

• High school diploma or GED.
• State license as an Advanced Emergency Medical Technician (AEMT).
• Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR certifications, ACLS certifications, and online-only classes are not accepted.
• Ability to work 12-hour shifts. Full-time schedule: three shifts per week, with at least four shifts per month on a Saturday or Sunday. Part-time schedule: two shifts per week, with at least two shifts per month on a Saturday or Sunday. Per diem schedule: four shifts per month, ideally one shift each week.
• Flexibility to work nights, weekends, and holidays.
• Ability, if needed, to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic.
• Ability to travel for training shifts that may take place outside the primary clinic within a one-hour commute.
• Compassionate, authentic, and patient-focused approach.
• Proactive, confident written and verbal communication, including raising concerns as they arise.
• Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
• Ability to establish and maintain positive relationships with patients, team members, and organizational stakeholders.
• Collaborative team orientation.
• Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.

Nice To Haves

• National AEMT certification.
• One to two years of experience as an AEMT.
• One to two years of patient triage experience in an urgent care or emergency department.

Responsibilities

• Engage with patients professionally, answer questions, and provide information about medical conditions, treatment plans, and medications.
• Explain prescribed medications, including dosage instructions and potential adverse reactions.
• Guide patients on lifestyle modifications, preventive healthcare, and follow-up care.
• Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
• Take vital signs and obtain medical histories; assist with minor medical procedures.
• Accurately document patient information in electronic health records in compliance with privacy regulations.
• In New Hampshire and Maine only, administer prescription medications under the supervision and direction of licensed healthcare providers and follow applicable regulations and guidelines.
• Coordinate patient care with clinical team members and communicate patient information and updates to providers and other healthcare professionals.
• Collaborate with providers on discharge plans and assist with discharge as needed.
• Welcome and support the training of new clinic team members.
• Work 12-hour shifts, including required weekend shifts, and maintain flexibility for nights, weekends, and holidays.
• Travel to other clinic locations within the stated distance when needed and travel for training shifts.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Employer rewards and discounts on services and products such as hotels, travel, entertainment, and restaurants.
• Collaborative team environment that encourages professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED