Adult Protective Services Case Manager 2

Georgia Department of Revenue•Columbus, OH

About The Position

The Georgia Department of Human Services (DHS), Division of Aging Services, Adult Protective Services, is hiring an Adult Protective Services Case Manager 2. The position is based in Columbus, Muscogee County, Georgia, and covers Schley, Marion, Muscogee, Chattahoochee, Stewart, Quitman, Randolph, Clay, Webster, Sumter, and Macon counties. The role investigates reports involving adults who may meet Adult Protective Services criteria, assesses client safety and risk, and provides or arranges interventions and resources to help stabilize situations and prevent further abuse, neglect, or exploitation. When necessary, the case manager initiates guardianship proceedings as a last resort for incapacitated adults. The role also requires timely documentation and reporting, keeping current with relevant policies, laws, trends, and developments, and performing other professional responsibilities as assigned. The position has a day shift. The stated compensation is $44,354.85. In an identified emergency, DHS employees may be required to assist with the department’s emergency responsibilities.

Requirements

Bachelor’s degree from an accredited college or university, or one year of experience at the lower-level Adult Protective Services Case Manager 1 (SSP170), or equivalent position.
Provide excellent oral, written, presentation, and interpersonal communication.
Demonstrate sound judgment and develop effective, viable solutions.
Provide helpful, courteous, accessible, responsive, and knowledgeable service to internal and external customers.
Cooperate with others and work as a team player across departments.
Treat others with dignity and respect and value their contributions.
Deliver required business results, meet goals and deadlines, comply with quality standards, and maintain focus on agency and State goals.
Demonstrate honesty, accountability, and commitment to public duty.

Nice To Haves

Experience working with issues affecting client populations, such as family violence, crisis intervention, substance abuse, or services to elderly or disabled people.
Bachelor’s degree in a Human Services program.
Valid driver’s license and consistent access to a vehicle for required work-related activities.

Responsibilities

Conduct initial investigations of protective service reports that meet Adult Protective Services criteria and determine whether intervention is appropriate within required timelines.
Assess clients’ risk levels and take appropriate action to ensure their safety.
Provide follow-up, consultations, and other applicable resources to stabilize situations and prevent further abuse, neglect, or exploitation.
Initiate the legal process for guardianship as a last resort to protect incapacitated adults.
Maintain required documentation and complete reports within required timelines.
Maintain knowledge of current policies, laws, trends, and developments by attending training sessions and meetings.
Perform other professional responsibilities as assigned.