Adult Protective Services Case Manager 2

Human Services, Department of•Columbus, OH

3d•$44,355

About The Position

The Georgia Department of Human Services, Division of Aging Services, Adult Protective Services is hiring an Adult Protective Services Case Manager 2. The position is based in Columbus, Muscogee County, Georgia, and covers Schley, Marion, Muscogee, Chattahoochee, Stewart, Quitman, Randolph, Clay, Webster, Sumter, and Macon counties. The role investigates reports of abuse, neglect, and exploitation involving adults who meet APS criteria, assesses risk, and provides interventions and resources to promote safety and prevent recurrence. The case manager may initiate guardianship proceedings as a last resort to protect incapacitated adults. The position also requires timely documentation and reporting, keeping current with applicable policies and laws, and participating in training and meetings. The listed shift is day. The compensation details state $44,354.85.

Requirements

Bachelor's degree from an accredited college or university, or one year of experience at the lower-level Adult Protective Services Case Manager 1 (SSP170), or equivalent position.
Excellent oral, written, presentation, and interpersonal communication skills.

Nice To Haves

Experience with issues affecting client populations, such as family violence, crisis intervention, substance abuse, or services to older adults or people with disabilities.
Bachelor's degree in a human services program.
Valid driver's license and consistent access to a vehicle for required work-related activities.

Responsibilities

Conduct initial investigations of protective service reports that meet Adult Protective Services criteria and determine whether intervention is appropriate within required promptness standards.
Evaluate risk to clients and take appropriate action to ensure their safety.
Provide follow-up, consultations, and other resources to stabilize situations and prevent further abuse, neglect, or exploitation.
Initiate the legal process for guardianship as a last resort to protect incapacitated adults.
Maintain required documentation and complete reports within established standards of promptness.
Maintain knowledge of current policies, laws, trends, and developments in the field by attending training sessions and meetings.
Perform other professional responsibilities as assigned.
Provide helpful, courteous, accessible, responsive, and knowledgeable service to internal and external customers.
Cooperate with others and work as a team player across departments to accomplish shared goals.
Meet required business results, quality standards, deadlines, and agency and State goals.
Demonstrate honesty, accountability, sound judgment, and effective problem-solving in service of the Department and State.