Adult Day Training Program Manager

Parc Center for Disabilities•Saint Petersburg, FL

1d•$60,000 - $65,000•Onsite

About The Position

The Adult Day Training Program Manager provides hands-on operational leadership for Parc Center for Disabilities’ Adult Day Training (ADT) program. Reporting to the AVP of Adult Services, the Manager maintains a visible presence throughout the program, supports and develops the ADT Floor Supervisor, responds to operational concerns, and works with internal departments and community partners to strengthen participant experiences and outcomes. The role ensures participant goals are reflected in meaningful daily programming and promotes consistent service quality, staff accountability, and effective day-to-day operations. The Manager oversees participant services and program quality, including activities, community outings, individualized programming, adaptive equipment, participant and family concerns, and opportunities to improve engagement and outcomes. The role also leads the Parc Gives Back initiative by developing community partnerships and volunteer opportunities aligned with participants’ interests, abilities, and goals. The Manager supervises and coaches staff, coordinates scheduling and coverage, supports onboarding and training, and monitors program documentation and regulatory compliance. The position also helps maintain safe, clean, organized program spaces, coordinates safety drills with Parc Operations, and identifies operational improvements. This is an on-site position at Parc Center for Disabilities’ campus. Normal program hours are Monday through Friday, 7:30 a.m. to 4:30 p.m.; the schedule may vary based on business needs and other factors.

Requirements

High school diploma or equivalent.
Willingness and ability to become PCM certified.
Ability to become proficient in Therap and iConnect.
At least 3 years of experience in human services or disability services; experience serving adults with intellectual or developmental disabilities is preferred.
At least 2 years of supervisory or team-lead experience, including coaching employees, addressing performance concerns, or coordinating daily operations.
Experience with person-centered programming, behavior support, service documentation, and regulatory compliance.
Valid Florida driver’s license with an acceptable driving record.
Ability to be physically, visually, and auditorily aware of participants’ cognitive, social, and physical needs.
Effective verbal and written communication in English.
Knowledge of conflict resolution and behavior management techniques.
Knowledge of the legal rights of program participants.
Ability to solve practical problems and handle unpredictable situations with limited standardization.
Ability to serve as a positive role model and communicate clearly and professionally with participants, families, employees, leadership, and community partners.
Ability and willingness to work directly alongside program staff when needed while retaining responsibility for overall program coordination and leadership.
Ability to provide practical coaching, constructive feedback, and operational problem-solving.
Ability to monitor documentation quality and support program compliance.
Pass a Level II background check and participate in the Florida Care Provider Background Screening Clearinghouse.
Successfully complete a pre-employment drug screening.

Nice To Haves

Knowledge of Medicaid laws and ensuring compliance with applicable regulations.
Experience serving adults with intellectual or developmental disabilities.

Responsibilities

Maintain a visible presence in the ADT program and engage with participants to support a positive, meaningful experience.
Oversee participant experience and ensure intentional curriculum is incorporated into daily activities, community outings, and learning opportunities.
Collaborate with the Activities Coordinator to develop, coordinate, and evaluate activities, outings, special events, and opportunities that promote choice, independence, and inclusion.
Ensure participant needs and goals identified through case management and support planning are incorporated into daily programming and service delivery.
Address participant concerns, behavioral challenges, and family concerns promptly, involving appropriate team members and escalating issues to the AVP of Adult Services when necessary.
Ensure adaptive equipment is maintained, functional, and available to support participant needs.
Identify opportunities to improve participant engagement, program quality, community involvement, and individual outcomes.
Lead and expand the Parc Gives Back initiative by developing partnerships with local businesses, nonprofits, and community organizations to create volunteer opportunities for participants.
Coordinate with the Activities Coordinator, Case Managers, and Floor Supervisors to incorporate volunteer experiences into regular programming and align them with participant interests, abilities, and goals.
Build and maintain community partner relationships that support inclusion, independence, skill development, and purpose through ongoing volunteer opportunities.
Monitor participant involvement and outcomes in Parc Gives Back, with a focus on increasing the number, variety, and frequency of opportunities.
Engage regularly with DSPs, Floor Supervisors, Case Managers, and other team members as a visible, supportive leader.
Provide hands-on guidance and real-time support to Floor Supervisors on staffing, scheduling, participant, behavioral, and daily operational concerns.
Coach and develop ADT Floor Supervisors through feedback, performance observations, 30-, 60-, and 90-day reviews, and support with employee performance concerns.
Oversee staff scheduling and coverage to maintain appropriate staffing levels and required participant-to-staff ratios.
Review and approve direct reports’ PTO requests and timecards through the company’s HRIS.
Ensure the new-employee onboarding and orientation process is implemented, evaluated, and improved.
Monitor direct care staff completion of mandatory training and continuing education requirements for regulatory compliance.
Promote staff accountability, professionalism, teamwork, and consistent implementation of program expectations.
Monitor documentation for accuracy, timeliness, and regulatory compliance, including attendance, billing, participant goals, incident reporting, case management records, and required electronic documentation.
Review DSP documentation in Therap and iConnect weekly and ensure missing or incomplete records are promptly addressed.
Ensure incidents and operational concerns are addressed promptly and appropriately reported or escalated to the AVP of Adult Services.
Coordinate with Parc Operations to establish and implement an annual schedule of required safety drills, including fire and hurricane preparedness.
Maintain adequate first aid supplies and ensure safety materials are available.
Ensure program spaces remain clean, organized, safe, and welcoming, with staff accountable for maintaining these standards before leaving.
Identify operational trends, challenges, and improvement opportunities, and recommend practical solutions that strengthen efficiency, service quality, compliance, and staff accountability.

Benefits

10 paid holidays
2 personal days
18 PTO days
Health coverage
Dental coverage
Vision coverage
Voluntary supplemental benefits, including short-term disability, accident, critical illness, life, and AD&D coverage
Health Savings Accounts
Flexible Spending Accounts
Employee Assistance Program
Tuition reimbursement
403(b) retirement plan