Adult Case Manager - Pod Lead

NORTHWESTERN COUNSELING & SUPPORT SERVICES INC•St. Albans, VT
•$23 - $27•Onsite

About The Position

Northwestern Counseling & Support Services (NCSS) is seeking an Adult Case Manager to join its Adult Home and Community-Based programming as a Pod Lead. This case management position combines a small individual caseload with primary responsibility for administrative treatment-planning tasks for a small group of case managers. The Adult Case Management team serves adults with mental health and co-occurring disorders, including individuals who intersect with criminal justice, legal, and substance use systems. The role supports individuals in leading more independent and fulfilling lives. Services are provided in various community-based settings and include supportive counseling, symptom management, daily living activities, social and interpersonal skills development, money management, and advocacy. The Pod Lead also develops and oversees treatment plans, service coordination, crisis intervention, representative payee services, and associated documentation within a pod model. The position is full-time and based at the 107 FPR Main Office in Saint Albans, Vermont. The listed hourly salary range is $23.00–$27.00. Hiring rate depends on experience, education, and internal equity; final compensation is determined in accordance with NCSS policy and applicable laws.

Requirements

  • Bachelor’s degree, or an equivalent combination of related education, training, and experience.
  • Reliable transportation and the ability to transport clients in a personal vehicle.

Nice To Haves

  • Experience in mental health case management; candidates without this experience may be trained.

Responsibilities

  • Provide services across community-based settings, including supportive counseling, symptom management, assistance with daily living activities, social and interpersonal skills development, money management, and advocacy.
  • Build rapport with individuals who may be difficult to engage or resistant to treatment.
  • Collaborate and coordinate care with community resources, agencies, and service providers.
  • Develop and oversee treatment plans and service coordination.
  • Provide crisis intervention and representative payee services.
  • Lead treatment planning and associated documentation within a pod model for a small group of case managers.
  • Maintain a positive attitude, work effectively within a team, and stay organized while managing duties.

Benefits

  • Medical coverage
  • Dental coverage
  • Employer-matched retirement plan
  • Educational support
  • For eligible employees, an opportunity for $5,000 in student loan forgiveness after successful completion of the six-month introductory period
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service