ADT Specialist
About The Position
The ADT (Admission, Discharge, and Transfer) Specialist manages admission, discharge, and transfer activities for the organization’s clients in the electronic health record system. The role serves as a liaison among clinical programs, billing, and administrative departments to support accurate and timely processing of client status changes. It includes auditing records, generating compliance reports, and following up with service providers to obtain complete documentation. The specialist is expected to manage high-volume data entry with close attention to detail while maintaining confidentiality and supporting billing accuracy and regulatory compliance. The position is based in an office setting, with possible work from home. No work-related travel is required. The employee is evaluated annually against company and department goals, objectives, and performance factors, and is expected to uphold the company’s core values of integrity, teamwork, trust and respect, care and compassion, and ownership and accountability.
Requirements
- High school diploma at minimum.
- Strong organizational skills.
- Computer skills.
- Attention to detail and capacity for strategic thinking.
- Valid driver’s license, reliable transportation, and proof of automobile insurance.
- Pass a Criminal Record Check.
- Present proof of a recent TB skin test (less than one year old).
- Willingness to uphold the company’s core values: integrity, teamwork, trust and respect, care and compassion, and ownership and accountability.
Nice To Haves
- Experience in a behavioral health treatment setting.
- Experience with an electronic health record (EHR).
Responsibilities
- Maintain expert knowledge of Carelogic admission, discharge, and transfer functions as they relate to client care and billing procedures.
- Maintain the confidentiality of protected health information in accordance with HIPAA requirements.
- Respond to staff inquiries about client status, program enrollment, and EHR documentation requirements.
- Complete program admissions in the EHR, including collecting all necessary data elements.
- Complete EHR discharge procedures, including closing episodes of care, updating final service dates, and filing required discharge documentation.
- Manage internal and external client transfers between programs, levels of care, and service locations, coordinating with clinical staff to maintain EHR continuity for services.
- Audit client records regularly to identify and correct errors in demographic information, admission dates, or program assignments.
- Contact service providers, clinicians, and program staff to ensure required documentation is completed in a timely manner.
- Communicate with IT as needed to resolve system errors that prevent program discharges.
- Follow up with staff regarding missing or incomplete admission, discharge, or transfer documentation that may delay processing or billing.
- Maintain current knowledge of company compliance policy regarding chart discharge procedures.
- Generate weekly reports on service gaps and contact service providers to prompt discharge summaries and complete discharges in the EHR.
- Perform other duties as required or assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
