Adobe Creative Commons Student Team Lead

The University of New Mexico • Albuquerque, NM

2d • Onsite

About The Position

The Adobe Creative Commons Unit at the University of New Mexico is hiring a Student Team Lead. The role supports unit staff with oversight of daily student tasks and helps ensure that workflows and processes are completed accurately and on time. The Student Team Lead helps identify concerns, communicate issues to staff, and adjust student workflows to meet unit needs. The position also models and supports student employee expectations and works with unit staff to train student employees.

Adobe Creative Commons student employees are often patrons’ first point of contact and handle many one-on-one trainings and lending processes. The role may include special projects. Student employees may be asked to work evenings, nights, and/or weekends. UL&LS student employees are employed on a term basis for the current or impending school year.

Requirements

• Be enrolled in a degree-seeking program at UNM.
• Be enrolled at least half-time (6 hours) at UNM for fall and spring semesters; audit hours do not count.
• If using Work Study, meet Satisfactory Academic Progress.
• Demonstrate proficiency in digital media production hardware, such as AV equipment, and/or Adobe Creative Cloud apps. Equivalent applications may be accepted if the applicant is willing to learn.
• Have excellent customer service skills.
• Demonstrate leadership skills.
• Demonstrate excellent oral, written, and interpersonal communication skills.
• Demonstrate the ability to work creatively, collaboratively, and effectively.

Nice To Haves

• Customer service experience and digital media project management skills.
• Advanced soft skills in digital media creation, such as advanced design or video production skills.
• Significant experience working with the Adobe Creative Commons and/or a similar environment.
• Work Study is preferred.

Responsibilities

• Assist unit staff in providing oversight of daily student tasks.
• Suggest improvements and note concerns in existing workflows and processes.
• Adjust students’ workflows as needed to meet unit needs and ensure work is completed in a timely and efficient manner.
• Elevate issues to staff as appropriate and communicate with staff in a timely and consistent manner.
• Model and support UL student employee rules and expectations, including attendance, breaks, and quality work.
• Work with unit staff to provide training to unit student employees.
• Participate in special projects as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed