Patient Access Rep Fulltime/Days 10 hr. shifts
About The Position
The Admitting Clerk position requires the ability to communicate effectively, both verbally and non-verbally. The role demands strong interpersonal skills, the ability to interact diplomatically, and to maintain a professional demeanor with all customers. The individual will be responsible for discussing personal and financial matters with patients or their representatives, demonstrating good problem-solving and process efficiency skills. A working knowledge of insurance benefits, covered services, and billing and collection procedures for all government insurance is necessary. General knowledge of office procedures and the ability to utilize resources in an organized manner are also required. The Admitting Clerk will perform all other duties as assigned.
Requirements
- High school diploma or equivalent preferred.
- Minimum of one year of hospital admitting experience preferred.
- Minimum of one year of customer service experience preferred.
- Violence Prevention & De-Escalation required within 90 days of hire.
Responsibilities
- Communicate effectively, both verbally and non-verbally.
- Demonstrate strong interpersonal skills.
- Interact diplomatically and maintain a professional demeanor with all customers.
- Discuss personal and financial matters with patients/or representatives.
- Utilize problem solving and process efficiency skills.
- Apply knowledge of insurance benefits, covered services, billing and collection procedures for all government insurance.
- Utilize general knowledge of office procedures and resources in an organized manner.
- Perform all other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
