Admissions Specialist-Full-Time
About The Position
The Admissions Specialist gathers complete and accurate financial and demographic information to support efficient medical-record and billing processes. The role verifies insurance benefits and obtains pre-certification for applicable tests and procedures, prepares and explains legal, ethical, and compliance documents, obtains appropriate signatures on consents, and maintains related documentation. The specialist supports reimbursement and denial prevention by identifying insurance coverage and notifying carriers of admissions in a timely manner. The role also helps patients understand their financial obligations and collects co-payments, self-pay deposits, and outstanding balances. The position is based at Texas Health Harris in Fort Worth and works Friday, Saturday, and Sunday during the day. The Patient Access team emphasizes professional, respectful customer interactions, teamwork, and cross-training opportunities.
Requirements
- High school diploma or equivalent.
- At least 1 year of customer service experience.
- Good written, oral, and telephone communication skills.
- Knowledge of general office equipment, personal computers, and associated software packages.
Nice To Haves
- Certified Healthcare Access Associate (CHAA) certification upon hire.
- Ability to type 35 words per minute, corrected for errors.
- General knowledge of medical terminology.
Responsibilities
- Gather complete and accurate financial and demographic information to support efficient medical-record and billing processes.
- Obtain or update verification of benefits and pre-certification for applicable tests and procedures.
- Prepare, present, and explain applicable legal, ethical, and compliance documents; ensure appropriate parties sign required consents and maintain documentation.
- Identify insurance carriers and benefits to maximize reimbursement for services rendered.
- Notify insurance carriers of admissions in a timely manner to help prevent denials.
- Help patients understand their financial obligations and collect co-payments, self-pay deposits, and patient balances.
- Stay current with and comply with applicable regulations and entity or system policies and procedures.
- Meet customer-service and productivity guidelines established by leadership.
- Interact professionally and respectfully with internal and external customers, including patients and visitors.
Benefits
- Mentorship, comprehensive training, and dedicated leadership resources.
- Opportunities for growth.
- Teamwork environment.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
