Admissions Specialist- Part Time

Team Recovery Ohio LLC•Toledo, OH

About The Position

The Admissions Specialist facilitates the admissions process for individuals seeking treatment for substance abuse and addiction. As an initial point of contact for potential clients and their families, the specialist guides them through admissions, assesses their needs, and helps ensure a smooth transition into treatment. The role includes screening for treatment eligibility, explaining programs and admission requirements, coordinating intake appointments, and supporting clients and families throughout the process. It also involves collecting and reviewing documentation, communicating with referral sources, and maintaining accurate admissions and client records in accordance with confidentiality, privacy regulations, and internal policies. The position requires participation in scheduled staff meetings and training, flexibility to adapt to schedule changes, and willingness to take on related responsibilities as a member of an addiction treatment team. CPR certification is required, with training available upon hire.

Requirements

  • High school diploma or GED.
  • At least 1 year of experience in Behavioral Health and SUD treatment.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Proficiency with office technologies such as Google and Microsoft.
  • Working knowledge of EMR (Electronic Medical Records).
  • Familiarity with addiction and mental health complications and a compassionate approach to communicating with clients and families.
  • CPR certification; training is provided upon hire.
  • Valid driver's license, acceptable driving record, age 21 or older, and insurability through Team Recovery's insurance carrier.
  • Ability to pass a pre-employment background check and drug screen.

Nice To Haves

  • Degree from an accredited college or university in a related field of study.
  • Valid CDCA, QMHS, and/or CPI certification.

Responsibilities

  • Conduct initial screenings and assessments to determine potential clients' eligibility for treatment.
  • Provide referrals for next steps when a client does not qualify for services.
  • Educate potential clients and their families about treatment programs, services, and admission requirements.
  • Coordinate and schedule intake appointments to support timely admissions.
  • Make routine follow-up calls to support and monitor potential clients' willingness to attend scheduled appointments, including the day before arrival.
  • Collect and review documentation such as insurance information, medical records, and consent forms.
  • Communicate with referral sources, including healthcare providers, therapists, and other treatment facilities, and respond to admission-related questions and requests.
  • Maintain accurate, up-to-date records of admissions, discharges, and client information in compliance with confidentiality, privacy regulations, and internal policies.
  • Provide support and guidance to clients and their families throughout the admissions process.
  • Participate in scheduled staff meetings and training.
  • Adapt to schedule changes and assume related responsibilities as a member of the addiction treatment team.
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