Admissions Specialist Acute - Part Time

Acadia Healthcare•San Jose, CA

12h•Onsite

About The Position

San Jose Behavioral Health is seeking an Admissions Specialist to support the Admission Intake Department and facilitate comprehensive inpatient care and treatment at its 133-bed acute psychiatric hospital. The facility provides inpatient treatment for adults and adolescents with behavioral and mental health disorders. This is an onsite, part-time role scheduled for 32 hours per week. The position is responsible for inquiries, assessments, and admissions to the facility.

Requirements

A bachelor's degree in behavioral science or a social services field; alternatively, an RN may meet the minimum education requirement with an associate's degree in nursing, or an LPN/LVN may meet it by completing an LPN/LVN training program.
Licensure preferred for the area of clinical specialty, as designated by the state where the facility operates.
CPR and de-escalation/restraint certification required; training is available upon hire and offered by the facility.

Nice To Haves

One or more years of experience working with individuals in a clinical or observational capacity within the facility's specialty area.
For states where a therapist may perform this role, a master's degree in a therapeutic field is preferred.
First aid may be required depending on state or facility.

Responsibilities

Facilitate admissions and assessment processes for incoming patients.
Respond to facility inquiries within facility policy timeframes.
Schedule and complete pre-admission assessments and communicate recommendations to patients or their families.
Collaborate with facility medical and psychiatric personnel to develop appropriate recommendations and admissions.
Coordinate admissions and transfers between levels of care within the facility.
Communicate projected admissions promptly to designated internal representatives.
Verify insurance benefits and share the information gathered with patients, families, and appropriate facility staff.
Gather medical admission documentation from external sources before admission and obtain initial pre-authorization for treatment and admission.
Assist individual therapists with concurrent insurance reviews to secure continued treatment.
Coordinate and facilitate peer-to-peer reviews when needed, and share review results with the multidisciplinary treatment team.
Provide accurate, ongoing assessments of patient status during the admissions process.
Communicate treatment recommendations to other treatment teams.
Maintain a positive, empathetic, and professional attitude toward customers; acknowledge and work to resolve unmet patient needs and complaints.
Prioritize patient safety, respond urgently to safety needs, and provide excellent customer service.
Conduct safety checks and ensure supervision at 15-minute intervals, as specified in special precautions or individualized supervision guidelines.
Perform other functions and tasks as assigned.