Admissions Specialist Acute - Part Time

San Jose Behavioral Health•San Jose, CA

1d•$29 - $45•Onsite

About The Position

San Jose Behavioral Health is seeking an Admissions Specialist Acute to support the Admission Intake Department in providing comprehensive inpatient care and treatment at its 133-bed acute psychiatric hospital. The hospital treats adults and adolescents with behavioral and mental health disorders and serves residents of Santa Clara, San Mateo, and Alameda counties. This clinical professional handles inquiries, assessments, and admissions to the facility. The role is onsite and scheduled for 32 hours per week.

Requirements

Bachelor’s degree in behavioral science or a social services field; alternatively, an RN may meet the minimum education requirement with an associate’s degree in nursing, or an LPN/LVN may meet it with successful completion of an LPN/LVN training program.
Licensure preferred for the clinical specialty, as designated by the state in which the facility operates.
CPR and de-escalation/restraint certification required; training is available upon hire and offered by the facility.
First aid may be required depending on the state or facility.

Nice To Haves

One or more years of experience working with individuals in a clinical or observational capacity within the facility’s specialty is preferred.
For states in which a therapist may act in this role, a master’s degree in a therapeutic field is preferred.

Responsibilities

Facilitate admissions and assessment processes for incoming patients.
Respond to facility inquiries within policy timeframes.
Schedule and complete pre-admission assessments and communicate recommendations to patients or their families.
Collaborate with facility medical and psychiatric personnel to ensure appropriate recommendations and admissions.
Coordinate admissions and transfers between levels of care within the facility.
Promptly communicate projected admissions to designated internal representatives.
Verify insurance benefits and share gathered information with patients, families, and appropriate facility staff.
Gather medical admission documentation from external sources before admission and secure initial pre-authorization for treatment and admission.
Assist individual therapists with concurrent insurance reviews to secure continued treatment.
Coordinate and facilitate peer-to-peer reviews as needed and share review results with the multidisciplinary treatment team.
Provide accurate, ongoing assessment of patient status during the admissions process.
Communicate treatment recommendations to other treatment teams.
Maintain a positive, empathetic, and professional attitude toward customers and acknowledge and work to resolve unmet patient needs or complaints.
Prioritize patient safety, respond urgently to safety concerns, and provide excellent customer service.
Conduct safety checks and ensure supervision occurs at 15-minute intervals when specified by special precautions or individualized supervision guidelines.
Perform other functions and tasks as assigned.