Admissions Specialist- Part Time

Team Recovery Ohio•Toledo, OH

About The Position

The Admissions Specialist facilitates admissions for individuals seeking treatment for substance use and addiction. As the initial point of contact for potential clients and their families, the specialist guides them through the admissions process, assesses their needs, and supports a smooth transition into treatment. The role includes explaining programs and admission requirements, coordinating appointments, collecting and reviewing documentation, and communicating with referral sources. The specialist maintains accurate records in accordance with confidentiality and privacy regulations and internal policies, and provides support and guidance throughout the process. The position also involves participating in scheduled staff meetings and training, adapting to schedule changes, and taking on related responsibilities as part of an addiction treatment team. Team Recovery offers a continuum of care that includes inpatient detox, residential treatment, outpatient services, and recovery housing.

Requirements

High school diploma or GED.
At least 1 year of experience in behavioral health and substance use disorder treatment.
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment.
Proficiency with office technologies, including Google and Microsoft tools.
Working knowledge of electronic medical records (EMR).
Familiarity with addiction and mental health complications and a compassionate approach to communicating with clients and families.
CPR certification; training will be provided upon hire.
Valid driver’s license, acceptable driving record, age 21 or older, and eligibility for coverage through Team Recovery’s insurance carrier.
Ability to pass a pre-employment background check and drug screen.

Nice To Haves

Degree from an accredited college or university in a related field of study.
Valid CDCA, QMHS, and/or CPI certification.

Responsibilities

Conduct initial screenings and assessments to determine potential clients’ eligibility for treatment, and provide referrals when they do not qualify.
Educate potential clients and their families about treatment programs, services, and admission requirements.
Coordinate and schedule intake appointments to support timely admissions.
Make routine follow-up calls to support and monitor potential clients’ willingness to attend appointments, including calls the day before arrival.
Collect and review insurance information, medical records, consent forms, and other necessary documentation.
Communicate with referral sources, including healthcare providers, therapists, and other treatment facilities, and respond to admission-related questions and requests.
Maintain accurate, up-to-date records of admissions, discharges, and client information in compliance with confidentiality requirements, privacy regulations, and internal policies.
Provide support and guidance to clients and their families throughout the admissions process.
Participate in scheduled staff meetings and training.
Adapt to schedule changes and assume related responsibilities as a member of the addiction treatment team.