Admissions Specialist II

Cuyahoga Community College • Cleveland, OH

1d • Onsite

About The Position

The Admissions Specialist II works in the Registrar’s Office and processes admissions applications, evaluates high school transcripts and test scores, handles residency changes and supporting admission documentation, and assists with other Registrar’s Office responsibilities as required. The role processes prospective student applications and incoming high school and GED transcripts and related forms electronically using Banner Recruit Integration Manager (BRIM), creates data files for admissions letters, and evaluates high school GPA for English placement and math scores as requested. It also assesses and processes ACT, SAT, TOEFL, and IELTS scores; oversees and responds to correspondence with prospective and current students; uses scanning technology to update electronic files; answers telephone calls and provides basic information or directs calls; and may assist with mailings related to student records.

This is a full-time support staff bargaining-unit position at the Jerry Sue Thornton Center, with a Monday–Friday schedule from 8:30 a.m. to 5:00 p.m. The target hiring rate is a minimum salary of $51,400 annually. If hired, the employee must reside in Ohio and be within commuting distance of the work location to respond to onsite work demands. Employment is contingent upon satisfactory completion of a background check and drug screen.

Requirements

• Associate’s degree.
• Two years of equivalent full-time clerical experience in an office environment.
• One year of equivalent full-time experience in student services in an educational setting.
• Experience working with the public.
• Excellent verbal and written communication skills.
• Basic proficiency with Microsoft Outlook, Word, and Excel.
• Proficiency in basic math and grammar.
• Ability to file alphabetically and numerically.
• Ability to effectively present information one-on-one to customers and other College employees.
• Ability to exercise good judgment and discretion in regular work.
• Excellent customer service skills and proven ability to develop and sustain productive customer relationships.
• Sensitivity to respond appropriately to the needs of the community.
• Must be able to occasionally stand and lift up to ten pounds unassisted; frequently sit, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear.
• Ability to adjust focus.
• Must be able to work in an environment with a moderate noise level.
• If hired, must reside in Ohio and be within commuting distance of the work location to respond to onsite work demands.
• Employment is contingent upon satisfactory completion of a background check and drug screen.

Nice To Haves

• Experience with Banner student data.
• Experience assisting students with enrollment services support, including admissions, registration, and financial aid.

Responsibilities

• Process prospective student applications, incoming high school and GED transcripts, and related forms electronically using Banner Recruit Integration Manager (BRIM).
• Create data files for admissions letters.
• Evaluate high school GPA for English placement and math scores as requested.
• Assess and process ACT, SAT, TOEFL, and IELTS scores.
• Oversee and respond to correspondence from and to prospective and current students.
• Use scanning technology to update electronic files.
• Answer telephone calls, provide basic information, and direct calls.
• May assist with mailings associated with student records.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree