Admissions Specialist

Burkwood Treatment Center•Hudson, WI

About The Position

The Admissions Specialist at Burkwood Treatment Center is primarily responsible for admitting and/or registering patients and maintaining communication between the organization, patient referral sources, and families. The position supports the facility’s behavioral health admissions and intake functions, serving individuals with co-occurring mood, addiction, eating disorders, and trauma. The role facilitates admission and assessment processes, coordinates with clinical and psychiatric personnel, and helps ensure appropriate treatment recommendations and admissions.

Requirements

Four years of experience in sales, a call center setting, and insurance.
A bachelor’s degree in behavioral science, Social Work, Vocational Rehabilitation, Sociology, Public Administration, or a related field.
At least one year of experience working with individuals in a clinical or observational capacity, preferably within the hiring facility’s specialty area.
Depending on state requirements and professional role, an associate’s degree in nursing may be the minimum requirement for a registered nurse; successful completion of an LPN or LVN training program may be the minimum for a licensed practical or vocational nurse; or a master’s degree in a therapeutic field may be required for a therapist acting in this role.

Responsibilities

Facilitate admissions and assessment processes for incoming patients.
Respond to inquiries about the facility within facility policy timeframes.
Schedule and complete pre-admission assessments and communicate recommendations to patients or their families.
Collaborate with facility medical and psychiatric personnel to ensure appropriate recommendations and admissions.
Coordinate admissions and transfers between levels of care within the facility.
Communicate projected admissions to designated internal representatives in a timely manner.
Verify insurance benefits and share gathered information with patients, families, and appropriate facility staff.
Gather medical admission documentation from external sources before admission and secure initial pre-authorization for treatment and admission.
Assist individual therapists with concurrent insurance reviews to secure continued treatment.
Coordinate and facilitate peer-to-peer reviews when needed and communicate review results to the multidisciplinary treatment team.
Provide accurate, ongoing assessments of patient status during the admissions process.
Communicate treatment recommendations to and coordinate with other treatment teams.
Perform other functions and tasks as assigned.