Admissions Specialist

Gaston College•Dallas, NC

7d•Onsite

About The Position

The Admissions Specialist provides support services to prospective and current students, faculty, and administration; assists with admissions and recruiting activities; maintains admissions records; and provides quality service to students, faculty, staff, and other stakeholders. The position responds to admissions and enrollment inquiries, explains admissions and enrollment procedures, maintains accurate student records, and communicates with applicants and students through multiple channels. It also supports recruiting and community outreach, conducts information sessions and campus tours, assists with placement testing and document imaging, and provides clerical support. Cross-training and performing duties in other Student Affairs areas are required. Other related duties may be assigned by the Director of Admissions and/or the Vice President for Student Affairs. The position generally works in a traditional, climate-controlled office environment. It requires extended periods of sitting, some walking, standing, and bending, and the ability to lift and maneuver items weighing up to 25 pounds and physically transport recruiting materials. Driving to recruiting sites in Gaston and Lincoln counties is required. The work environment can be stressful at times due to varied challenges and deadlines. In addition to regular office hours, overtime and/or evening hours are sometimes required.

Requirements

Associate degree from a nationally accredited institution.
At least three years of experience in admissions, recruiting, student services, direct sales, or customer service.
Exceptional communication, presentation, customer service, and interpersonal skills.
Ability to perform multiple tasks in a high-volume, fast-paced environment with a positive, customer-oriented focus.
Ability to sit for extended periods, with some walking, standing, and bending.
Ability to lift and maneuver items weighing up to 25 pounds and physically transport recruiting materials.
Ability to drive to and from recruiting sites in Gaston and Lincoln counties.

Nice To Haves

Experience in a community college setting is preferred.

Responsibilities

Respond to and address admissions- and enrollment-related inquiries by phone, in person, and during recruiting and community outreach events.
Provide information about admissions and enrollment procedures, including applications, transcripts, program choices, placement testing, residency reclassification, and online new student orientation.
Maintain accurate student records and update records with transcripts, test scores, forms, orientation completion, and other official admissions and enrollment information.
Collaborate professionally and provide outstanding customer service to internal and external clients.
Help students schedule placement tests, maintain testing schedules and appointments, and proctor tests as needed.
Communicate with new applicants, prospective students, and former students through the student information system, phone calls, letters, emails, and websites.
Participate in recruiting and community outreach activities at high schools, companies, and other locations.
Conduct Admissions Information Sessions and campus tours for prospective students and other stakeholder groups.
Participate in enrollment-yield activities, including open houses, phone campaigns, and classroom presentations.
Attend professional development workshops and seminars to stay current on admissions and enrollment policies, procedures, and guidelines.
Update and edit admissions materials, including applications, procedures, brochures, and websites, to ensure information is accurate and current.
Adhere to college policies and procedures, particularly those concerning confidentiality.
Assist with document imaging, quality control for document imaging, and clerical support as needed.
Assist students, auditors, instructors, parents, and community members.
Cross-train and perform job duties in other Student Affairs areas.
Perform other related duties as assigned by the Director of Admissions and/or the Vice President for Student Affairs.