Admissions Sales Representative

Charter College•Vancouver, WA

2d•Onsite

About The Position

The Admissions Representative handles inquiries received by the college through telephone, direct mail, and the Internet. The role uses a professional, conversational approach to control calls and build relationships with prospective students, while also generating leads through current students, outside resources, and referrals. The representative identifies and enrolls qualified students who are likely to graduate, works toward goals, and manages competing priorities in a fast-paced sales environment. This is a full-time, non-exempt hourly position paying $28.85 per hour. It is an in-person role in a sales center and reports to the Director of Admissions. Shifts vary Monday through Saturday, including Monday–Friday schedules of 8:00 a.m.–5:00 p.m., 9:00 a.m.–6:00 p.m., or 11:00 a.m.–8:00 p.m., and a Saturday schedule of 8:00 a.m.–5:00 p.m. The posted schedule also describes an 8-hour shift, Monday to Friday. Charter College is a private, independent institution of higher education offering career training programs in healthcare, business, legal, criminal justice, information technology, and select trade careers. The company states that it is committed to diversity and is an Equal Opportunity Employer.

Requirements

High school diploma or equivalent.
At least 2 years of work experience in a sales-call-related environment.
Excellent written and verbal communication skills.
Ability to meet goals, multitask, and prioritize duties.
Ability to work under pressure and respond urgently to business and customer needs.
Ability to work effectively in an indoor, fast-paced sales center.
Working knowledge of remote interpersonal communication techniques, technologies, tools, and resources.
Proficiency with computers, including Word, Excel, database software, and the Internet.
Punctuality, responsibility, ethical conduct, and ability to work as a team player.

Nice To Haves

Bachelor's degree.
At least 2 years of experience as an Admissions Representative in sales.

Responsibilities

Handle telephone, direct-mail, and Internet inquiries from prospective students.
Build rapport with prospective students and identify opportunities for education and career development.
Generate personally developed leads through current students, outside resources, and referrals.
Use established scripts for inbound and outbound calls.
Conduct a high volume of calls in a fast-paced environment and meet required daily call quotas.
Schedule admission interview appointments and meet required daily appointment quotas.
Conduct admission interviews by phone, in person, or by video.
Enroll qualified applicants.
Conduct scheduled follow-up with enrolled and non-enrolled prospects.
Enter tasks and notes into CampusVue daily.
Track incomplete enrollment files to ensure deadlines are met.
Follow accrediting agency and U.S. Department of Education guidelines for proprietary school admissions.
Follow the Admissions manual, campus and company policies and procedures, and the Admissions Code of Conduct.
Participate in orientations when assigned to a campus.
Attend Admissions and staff meetings.
Meet required quotas for personally generated leads.