Admissions Representative

South University•Savannah, GA

About The Position

The Admissions Representative recruits qualified applicants for admission to the University in accordance with applicable accreditation requirements, institutional policies, and ethical standards. The role manages time and inquiry resources to generate interest in programs, makes a high volume of prospective-student phone contacts to secure appointments, facilitates interviews, and follows up with unresolved interviewees and future applicants. The representative works with Student Support Services to support students and successful matriculation. The role also upholds South University’s philosophy of quality client service, employee development and involvement, sound economic principles, and an environment conducive to innovation, positive thinking, and expansion. The position explains educational programs, expected outcomes, student services, and financial considerations to students, parents, and educators. It manages inquiries and recruitment activity, schedules and conducts interviews, evaluates candidate suitability based on career-goal compatibility, forecasts projected enrollment, and maintains regular applicant follow-up. The representative also supports data collection and problem-solving and takes part in recruitment, enrollment, and community activities.

Requirements

Bachelor’s degree in business or a related field and one year of successful admissions or sales experience, or an associate’s degree and three years of successful admissions or sales experience.
Sincere interest in helping others achieve life goals.
Excellent written and verbal communication skills.
Strong interpersonal skills with faculty and student populations.
Superior organizational and problem-resolution skills.
Goal-oriented and highly ethical.
Strong expertise with MS Office and field-related hardware, software packages, and reporting systems.
Ability to work effectively as a leader or team member and collaborate with other departments.
Ability to listen to customers, understand their requests, and respond positively.
Ability to adapt to changing assignments and multiple priorities.
Ability to manage multiple tasks and meet deadlines successfully.

Responsibilities

Explain educational programs, expected outcomes, student services, and financial considerations accurately and completely to students, parents, and educators.
Manage inquiries to make prompt contact and meet weekly performance goals, using approved recruitment policies and formats.
Redirect unqualified candidates when their career goals are incompatible with the programs.
Ask phone and in-person contacts for referrals to generate new inquiries.
Schedule and conduct interviews, pursue qualified candidates for enrollment, and assess candidate suitability based on career-goal compatibility.
Periodically forecast projected new students for admissions leadership.
Conduct follow-up meetings with all applicants at least monthly to support successful matriculation.
Assist other personnel and departments with data collection and problem-solving.
Participate in recruitment and enrollment activities, including open houses, regional presentations, training sessions, orientation programs, career days, community outreach, and employer partnerships.
Perform other duties as assigned.