Admissions Representative

Centura College•Newport News, VA

6h•Onsite

About The Position

Centura College is a provider of hands-on technical and career training in Allied Health and Skilled Trades. The Admissions Representative enrolls prospective students who meet admissions criteria and can benefit from the college’s academic programs. The role maintains high enrollment standards, leads by example in personal performance and productivity, and helps the admissions process attract qualified students in support of organizational goals. The position is based at 616 Denbigh Blvd, Newport News, VA 23608. The stated schedule is Monday through Thursday, with two days from 9:00 a.m. to 6:00 p.m. and two days from 10:00 a.m. to 7:00 p.m.; Friday from 8:00 a.m. to 5:00 p.m.; and some Saturdays from 9:00 a.m. to 1:00 p.m. The posting offers compensation of up to $28 per hour.

Requirements

High school diploma or GED, or equivalent on-the-job experience.
Excellent interpersonal and written communication skills, including the ability to engage and connect with diverse individuals.
Strong multitasking and time-management skills to prioritize tasks and meet deadlines in a fast-paced environment.
Results-oriented, quick-thinking, and organized approach to problem-solving and achieving goals.
Proven sales or customer service experience, including the ability to build relationships and close opportunities.
Proficiency with Microsoft Word, Excel, and Outlook, and willingness to learn new software.
Ability and willingness to work evenings and weekends as required.

Nice To Haves

Associate’s degree in a relevant field.
At least one year of admissions or related experience and a solid understanding of the enrollment process.
Previous experience in a campus setting and familiarity with student services and academic programs.
Hands-on experience with CampusNexus or a similar student information system.

Responsibilities

Evaluate and enroll qualified prospective students in academic programs, without participating in admissions testing or decisions.
Manage prospective student inquiries throughout the admissions process, including calls, appointments, interviews, applications, and follow-up for orientation and enrollment.
Conduct outreach through calls, emails, meetings, networking, referrals, and recruitment events to promote enrollment and assist applicants.
Meet enrollment targets and achieve high student start rates through personal production.
Update CampusNexus with inquiry-related activities, maintain accurate records, and document interactions in Contact History.
Provide timely, exceptional customer service and address routine and complex issues.
Develop recruitment strategies and attend events such as career fairs, maintaining a flexible schedule as needed.
Complete the Admissions Blue Folder according to the Student File checklist and track and scan required documents in CampusNexus.
Report daily recruitment activities to the Campus Director of Admissions, attend meetings, and collaborate on media plans to prepare for inquiry flow.
Follow Admissions Policies and Procedures and applicable regulatory guidelines; work flexible hours, including evenings and weekends as needed.
Perform additional tasks as assigned by the Director of Admissions.