Admissions Representative

South University • Glen Allen, VA

8d

About The Position

The Admissions Representative recruits qualified applicants for admission to the University in accordance with state and federal accreditation requirements, institutional policies and regulations, and high ethical standards. The role manages time and inquiry resources to generate interest in programs, makes a high volume of prospective-student phone contacts to secure appointments and facilitate interviews, and follows up with unresolved interviewees and applicants for future classes. The representative works with Student Support Services to support students and help them matriculate successfully, while carrying out the South University philosophy of quality client service, employee development and involvement, sound economic principles, and an environment conducive to innovation, positive thinking, and expansion.

Requirements

• Bachelor’s degree in business or a related field and one year of successful admissions or sales experience, or an associate’s degree and three years of successful admissions or sales experience.
• Sincere interest in helping others achieve life goals.
• Excellent written and verbal communication skills.
• Strong interpersonal skills with faculty and student populations.
• Superior organizational and problem-resolution skills.
• Goal-oriented approach and high ethical standards.
• Strong expertise with MS Office and field-related hardware, software packages, and reporting systems.
• Ability to work effectively as a leader or team member and collaborate with other departments.
• Ability to listen to customers, including staff, understand their requests, and respond positively.
• Ability to adapt to changing assignments and multiple priorities.
• Ability to manage multiple tasks and meet deadlines.

Responsibilities

• Explain educational programs, expected outcomes, student services, and financial considerations accurately and completely to students, parents, and educators.
• Manage inquiries to make prompt contact and meet weekly performance goals; use approved recruitment policies and formats; and redirect unqualified candidates whose career goals are incompatible with the programs.
• Generate new inquiries through personally developed referrals by asking phone and in-person contacts for referrals to others who may be interested in the programs.
• Schedule and conduct interviews, pursue qualified candidates for enrollment, and assess candidates' suitability based on compatibility with their career goals.
• Periodically forecast projected new students for admissions leadership.
• Hold follow-up meetings at least monthly with applicants to support successful matriculation.
• Assist other personnel and departments with data collection and problem-solving.
• Participate in recruitment and enrollment activities, including open houses, regional presentations, training sessions, orientation programs, career days, community outreach, and employer partnerships.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time