Admissions Representative - PRN

Lincoln Surgical Hospital/ Nebraska Surgery Center•Lincoln, NE
•Onsite

About The Position

Lincoln Surgical Hospital is seeking a professional, detail-oriented Admissions Representative to support patient registration and medical-record processes on a PRN (as-needed) basis. The role is based at Lincoln Surgical Hospital in Lincoln, Nebraska. Hours are primarily evenings from 4:00 p.m. to 7:30 p.m. and Saturdays from 8:00 a.m. to 2:30 p.m.; the schedule may vary based on departmental needs. The representative helps provide a positive patient experience through courteous service, accurate registration, and careful handling of confidential records.

Requirements

  • High school diploma or equivalent required.
  • Basic Life Support (BLS) certification required within 90 days of employment.
  • Excellent organizational, communication, and customer service skills.
  • Strong attention to detail and computer proficiency.
  • Ability to work independently and adapt to changing departmental needs.

Nice To Haves

  • Previous hospital, inpatient, or outpatient registration experience preferred.

Responsibilities

  • Register patients prior to surgery and verify demographic and insurance information.
  • Collect patient financial responsibilities and assist patients and families as needed.
  • Greet, direct, and assist patients and visitors courteously and professionally.
  • Review insurance information and communicate discrepancies to appropriate personnel.
  • Obtain required registration and consent signatures and ensure documentation is accurate and complete.
  • Answer and route incoming calls on a multi-line phone system and take accurate messages as needed.
  • Maintain the accuracy, completeness, and integrity of patient medical records.
  • Use health record indexing, storage, and retrieval systems to organize and manage information.
  • Scan and upload records into the electronic medical record (EMR) system according to department guidelines.
  • Release information in compliance with organizational policies and applicable regulations.
  • Safeguard medical records and maintain strict patient confidentiality.
  • Audit clinical records to ensure required documentation is complete and meets established standards.
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