Admissions Director (Non Nurse)

Life Care Center of Fort Wayne•Fort Wayne, IN

About The Position

The Admissions Director (Non Nurse) facilitates and oversees the admissions process in accordance with applicable laws, regulations, and Life Care standards. The role gathers and enters admissions paperwork, reviews patient applications within two hours, plans follow-up visits and interviews, and conducts facility tours while explaining the facility’s benefits. The director may recruit, select, train, counsel, and supervise admissions staff, and is responsible for effective budget management and excellent customer service. The position also requires dependable attendance, sound judgment, effective communication and teamwork, and assistance with patient evacuations.

Requirements

  • High school diploma or equivalent.
  • Ability to make independent decisions when circumstances warrant.
  • Knowledge of practices and procedures and of laws, regulations, and guidelines governing functions in a post-acute care facility.
  • Proficiency in competency areas including patient rights, safety, and sanitation.
  • Ability to concentrate and use reasoning skills and good judgment.
  • Ability to read, write, speak, and understand English.
  • Ability to sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours.
  • Maintain professional working relationships with associates and vendors.
  • Maintain confidentiality of proprietary and confidential information.
  • Adhere to company policies, harassment and compliance procedures, and Life Care’s Code of Conduct.

Nice To Haves

  • Health care experience preferred.
  • Familiarity with the professional medical community.

Responsibilities

  • Gather and enter all necessary admissions paperwork.
  • Ensure patient applications for admission are approved or not approved within two hours.
  • Plan follow-up visits and interviews with patients.
  • Conduct facility tours for potential patients, families, and visitors and educate them about the facility’s benefits.
  • Recruit, select, train, counsel, and supervise admissions staff, if applicable.
  • Effectively manage and operate within budget.
  • Provide excellent customer service and maintain a positive attitude toward patients.
  • Assist in the evacuation of patients.
  • Maintain dependable, regular attendance.
  • Communicate and function productively on an interdisciplinary team.
  • Follow applicable laws, regulations, guidelines, company policies, and department programs, goals, objectives, policies, and procedures.
  • Maintain professional working relationships and confidentiality, and complete mandatory Code of Conduct and other appropriate compliance training.
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