Admissions Director

PACS

About The Position

The Admissions Director supports facility operations by increasing census and managing the admissions process to provide a positive experience for residents, families, and staff. The role plans, directs, and monitors daily Admissions Department operations to help meet budgeted census goals and ensure residents are admitted professionally and efficiently. The Admissions Director coordinates with facility leaders, including the Director of Nursing and/or Case Manager, to assess admission suitability, manage bed availability and assignments, complete intake and preliminary paperwork, and arrange required services and transportation. The position also develops referral relationships, supports outreach and promotional activities, maintains confidentiality, and participates in daily stand-up meetings. Candidates must have a high school diploma or GED. A bachelor's degree in health care or a related field, two years of admissions experience, and an LVN or RN license are preferred. The role requires proficiency in Microsoft Suite products and the ability to communicate effectively, interpret written and oral instructions, apply basic mathematical concepts, and solve practical problems. Physical requirements include occasional lifting or moving of up to 25 pounds, prolonged computer use, and regular sitting, standing, walking, and communication. The work environment typically has low to moderate noise.

Requirements

High school diploma or GED.
Proficiency in Microsoft Suite products.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to present information effectively and respond to questions from managers and employees.
Ability to apply fractions, percentages, ratios, and proportions to practical situations.
Ability to solve practical problems and interpret written, oral, diagrammatic, or schedule-based instructions.
Ability to occasionally lift and/or move up to 25 pounds.
Ability to use a desktop or laptop computer for prolonged periods.
Regular ability to sit, stand, walk, talk, read, and hear.
Ability to use office equipment, including copier/scanner/fax, telephone, and calculator.
May need to assist in evacuating residents during emergency situations.

Nice To Haves

Bachelor's degree in health care or a related field.
Two years of admissions experience.
LVN or RN license.

Responsibilities

Manage the admissions process efficiently to provide a positive experience for residents, families, and supporting staff.
Plan, direct, and monitor daily Admissions Department operations to meet budgeted resident census goals and ensure efficient, professional admissions.
Screen patients by comparing their conditions with admission criteria and complete admission and financial responsibility forms.
Plan, organize, develop, implement, and interpret Sales and Marketing department programs, goals, objectives, policies, and procedures.
Collaborate with leaders of other facility departments to support timely communication and improve the admissions experience.
Confirm that insurance benefit coverage meets admission standards.
Coordinate physical, social, emotional, and support services, including transportation.
Collect and verify applicant information and medical records, interview patients and family members, and explain admission criteria.
Maintain knowledge of facility services and educate referral sources about services available to prospective residents.
Oversee patient bed assignments and completion of preliminary admission paperwork.
Complete resident intake and coordinate with the Director of Nursing and/or Case Manager to confirm admission appropriateness.
Maintain and communicate accurate records of bed availability.
Initiate and maintain relationships with physicians, social workers, and discharge planners to maximize referrals and facilitate admissions.
Attend daily stand-up meetings.
Know and follow Standard Precautions, the Exposure Control Plan, and fire drill and evacuation procedures.
Maintain the confidentiality of resident care information, including protected health information, and report known or suspected unauthorized disclosures.
Assist with planning and carrying out outreach events, including health fairs, educational programs, and other promotional activities, as directed.
Maintain job knowledge through educational opportunities, professional publications, and personal networks.
Complete additional facility-specific tasks and projects assigned by the immediate supervisor.
Help maintain a warm, welcoming, calm, and positive atmosphere throughout the facility.