Admissions Assistant (Non Nurse)

Life Care Center of Plainwell • Plainwell, MI

1d

About The Position

The Admissions Assistant (Non Nurse) facilitates and supports the admission process in accordance with applicable laws, regulations, and Life Care standards. The role gathers and enters admission paperwork, supports patients and families during admission, and assists with follow-up visits and interviews. The assistant may also provide facility tours to prospective and newly admitted patients, families, and visitors.

Requirements

• High school graduate or equivalent.
• Ability to make independent decisions when circumstances warrant.
• Knowledge of practices and procedures, laws, regulations, and guidelines governing functions in a post-acute care facility.
• Ability to implement and interpret department programs, goals, objectives, policies, and procedures.
• Proficiency in applicable competency areas, including patient rights, safety, and sanitation.
• Ability to maintain confidentiality of proprietary and confidential information.
• Ability to understand and follow company policies, including harassment and compliance procedures.
• Adhere to Life Care’s Code of Conduct and complete mandatory Code of Conduct and other appropriate compliance training.
• Ability to concentrate and use reasoning skills and good judgment.
• Ability to read, write, speak, and understand English.
• Ability to sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours.

Nice To Haves

• Prior healthcare experience.

Responsibilities

• Gather and enter all necessary admission paperwork.
• Provide assistance to patients and families at the time of admission.
• Assist with follow-up visits and interviews with new patients after admission.
• Assist with or independently provide facility tours to potential and newly admitted patients, families, and visitors.
• Exhibit excellent customer service and a positive attitude toward patients.
• Assist in the evacuation of patients.
• Maintain dependable, regular attendance.
• Communicate and function productively on an interdisciplinary team.
• Follow applicable laws, regulations, facility guidelines, department procedures, and company policies.
• Maintain confidentiality and professional working relationships.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED