Admissions Director (Non Nurse)

Life Care Center of Altamonte Springs•Altamonte Springs, FL

About The Position

The Admissions Director (Non Nurse) facilitates and oversees the admissions process in accordance with applicable laws, regulations, and Life Care standards. The role gathers and processes admissions paperwork, reviews applications within the required timeframe, and supports prospective patients and their families through interviews, follow-up visits, and facility tours. The position may also supervise admissions staff and is responsible for operating within budget while maintaining professional relationships, confidentiality, compliance, and excellent customer service.

Requirements

  • High school diploma or equivalent.
  • Ability to make independent decisions when circumstances warrant.
  • Knowledge of practices, procedures, laws, regulations, and guidelines governing post-acute care facility functions.
  • Ability to implement and interpret departmental programs, goals, objectives, policies, and procedures.
  • Proficiency in competency areas including patient rights, safety, and sanitation.
  • Ability to maintain professional working relationships and confidentiality of proprietary or confidential information.
  • Ability to understand and follow company policies, including harassment and compliance procedures, and adhere to Life Care’s Code of Conduct.
  • Ability to concentrate and use reasoning skills and good judgment.
  • Ability to read, write, speak, and understand English.

Nice To Haves

  • Health care experience.
  • Familiarity with the professional medical community.

Responsibilities

  • Gather and enter all necessary admissions paperwork.
  • Ensure patient applications for admission are approved or not approved within two hours.
  • Plan follow-up visits and interviews with patients.
  • Conduct facility tours for potential patients, families, and visitors, and explain key facility benefits.
  • Recruit, select, train, counsel, and supervise admissions staff, if applicable.
  • Effectively manage and operate within budget.
  • Provide excellent customer service and maintain a positive attitude toward patients.
  • Assist in the evacuation of patients.
  • Maintain dependable, regular attendance.
  • Communicate and function productively on an interdisciplinary team.
  • Follow applicable laws, regulations, facility standards, and company policies and procedures.
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