Admissions Director (Non Nurse)

The Highlands•Fitchburg, MA

11d

About The Position

The Admissions Director (Non Nurse) facilitates and oversees the admissions process in accordance with applicable laws, regulations, and Life Care standards. The role gathers and processes admissions paperwork, reviews applications within the required timeframe, supports prospective patients and their families, and manages admissions staff when applicable. The position also requires dependable attendance, professional conduct, effective teamwork, and the ability to assist with patient evacuation.

Requirements

High school diploma or equivalent.
Ability to make independent decisions when circumstances warrant.
Knowledge of practices, procedures, laws, regulations, and guidelines governing functions in a post-acute care facility.
Ability to implement and interpret department programs, goals, objectives, policies, and procedures.
Proficiency in competency areas including patient rights, safety, and sanitation.
Ability to maintain professional working relationships with associates, vendors, and others.
Ability to maintain confidentiality of proprietary and confidential information.
Integrity and professionalism, including adherence to Life Care’s Code of Conduct.
Ability to concentrate and use reasoning skills and good judgment.
Ability to read, write, speak, and understand English.
Ability to perform the physical activities listed for the role, including sitting, standing, bending, lifting, pushing, pulling, stooping, walking, reaching, and moving intermittently during working hours.

Nice To Haves

Health care experience.
Familiarity with the professional medical community.

Responsibilities

Gather and enter all necessary admissions paperwork.
Ensure patient applications for admission are approved or not approved within two hours.
Plan follow-up visits and interviews with patients.
Conduct facility tours for potential patients, families, and visitors, and educate them about the facility’s key benefits.
Recruit, select, train, counsel, and supervise admissions staff, if applicable.
Effectively manage and operate within budget.
Provide excellent customer service and maintain a positive attitude toward patients.
Assist in the evacuation of patients.
Demonstrate dependable, regular attendance.
Communicate and function productively on an interdisciplinary team.
Follow company policies, maintain confidentiality, and complete mandatory Code of Conduct and other appropriate compliance training.