Admissions Director (Non Nurse)

The Woodlands•Muncie, IN

About The Position

The Admissions Director (Non Nurse) facilitates and oversees the admissions process in accordance with applicable laws, regulations, and Life Care standards. The role gathers and processes admissions paperwork, evaluates patient applications within a two-hour period, and supports prospective patients and families through follow-up visits, interviews, and facility tours. The director may recruit, select, train, counsel, and supervise admissions staff, and is responsible for effective operations within budget. The position requires professional conduct, confidentiality, dependable attendance, sound judgment, effective communication, and the ability to work productively with an interdisciplinary team.

Requirements

High school diploma or equivalent.
Ability to make independent decisions when circumstances warrant.
Knowledge of practices, procedures, laws, regulations, and guidelines governing post-acute care facility functions.
Proficiency in applicable competency areas, including patient rights, safety, and sanitation.
Ability to maintain confidentiality and follow company policies, including harassment and compliance procedures.
Integrity and professionalism, including adherence to Life Care’s Code of Conduct.
Excellent customer service and a positive attitude toward patients.
Ability to concentrate and use reasoning skills and good judgment.
Ability to read, write, speak, and understand English.
Ability to sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours.

Nice To Haves

Health care experience preferred.
Familiarity with the professional medical community.

Responsibilities

Gather and enter all necessary admissions paperwork.
Ensure patient applications for admission are approved or not approved within two hours.
Plan follow-up visits and interviews with patients.
Conduct facility tours for prospective patients, families, and visitors, and educate them about the facility’s benefits.
Recruit, select, train, counsel, and supervise admissions staff, if applicable.
Effectively manage and operate within budget.
Provide excellent customer service and maintain a positive attitude toward patients.
Assist in the evacuation of patients.
Maintain dependable, regular attendance.
Communicate and function productively on an interdisciplinary team.
Follow applicable laws, regulations, Life Care standards, company policies, and department programs, goals, objectives, policies, and procedures.
Maintain confidentiality and professional working relationships with associates, vendors, and others.
Complete mandatory Code of Conduct and other appropriate compliance training.