Admissions Director (Non Nurse)
About The Position
The Admissions Director (Non Nurse) facilitates and oversees the admissions process in accordance with applicable laws, regulations, and Life Care standards. The role gathers and enters admissions paperwork, ensures patient applications are approved or not approved within two hours, and plans follow-up visits and interviews. The director also conducts facility tours for prospective patients, families, and visitors, explaining the facility’s benefits. The position may recruit, select, train, counsel, and supervise admissions staff, and is responsible for effective operations within budget. It requires sound independent judgment, knowledge of post-acute care facility practices and applicable rules, professional relationships with associates and vendors, confidentiality, and adherence to company policies, compliance procedures, and the Code of Conduct. The role provides customer service, works productively with an interdisciplinary team, and may assist with patient evacuation.
Requirements
- High school diploma or equivalent.
- Ability to make independent decisions when circumstances warrant.
- Knowledge of practices and procedures and of laws, regulations, and guidelines governing post-acute care facility functions.
- Ability to implement and interpret department programs, goals, objectives, policies, and procedures.
- Proficiency in competency areas including patient rights, safety, and sanitation.
- Ability to maintain professional working relationships with associates, vendors, and others.
- Ability to maintain confidentiality of proprietary and confidential information.
- Ability to concentrate and use reasoning skills and good judgment.
- Ability to read, write, speak, and understand English.
- Ability to sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours.
Nice To Haves
- Health care experience.
- Familiarity with the professional medical community.
Responsibilities
- Gather and enter all necessary admissions paperwork.
- Ensure patient applications for admission are approved or not approved within two hours.
- Plan follow-up visits and interviews with patients.
- Conduct facility tours for potential patients, families, and visitors and educate them about facility benefits.
- Recruit, select, train, counsel, and supervise admissions staff, if applicable.
- Effectively manage and operate within budget.
- Provide excellent customer service and maintain a positive attitude toward patients.
- Assist in the evacuation of patients.
- Maintain dependable, regular attendance.
- Communicate and function productively on an interdisciplinary team.
- Follow company policies, harassment and compliance procedures, and the Life Care Code of Conduct; complete mandatory compliance training.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
High school or GED
