About The Position

The Admissions Director supports facility operations by increasing census and overseeing the Admissions Department’s daily operations. The role manages the admissions process to help meet budgeted resident census goals and provide residents, families, and staff with a professional and efficient admissions experience. The position coordinates with facility leaders, referral sources, and clinical staff to evaluate prospective residents, confirm insurance coverage, arrange required services, and maintain accurate bed-availability information. It has supervisory responsibilities and also supports outreach and promotional events. The role requires a high school diploma or GED; a bachelor's degree in health care or a related field, two years of admissions experience, and an LVN or RN license are preferred. The employee must be proficient in Microsoft Suite products.

Requirements

  • High school diploma or GED required.
  • Proficiency in Microsoft Suite products.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to present information effectively and respond to questions from managers and employees.
  • Ability to apply fractions, percentages, ratios, and proportions to practical situations.
  • Ability to solve practical problems involving varied concrete variables and limited standardization.
  • Ability to interpret instructions in written, oral, diagram, or schedule form.
  • Must meet the physical demands of the position, including occasionally lifting or moving up to 25 pounds and assisting with resident evacuation during emergencies when necessary.

Nice To Haves

  • Bachelor's degree in health care or a related field.
  • Two years of admissions experience.
  • LVN or RN license.

Responsibilities

  • Manage the admissions process to provide a positive experience for residents, families, and supporting staff.
  • Plan, direct, and monitor daily Admissions Department operations to meet budgeted census goals and ensure professional, efficient admissions.
  • Admit patients to the health care facility, screen them against admission criteria, and complete admission and financial responsibility forms.
  • Plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, and procedures of the Sales and Marketing department.
  • Collaborate with leaders of other facility departments to ensure timely communication and improve the admissions experience.
  • Confirm that insurance benefit coverage meets admissions standards.
  • Coordinate physical, social, emotional, and support services, including transportation.
  • Obtain and verify applicant, application, and medical information; interview patients and family members; and explain admission criteria.
  • Maintain knowledge of facility services and educate referral sources as appropriate.
  • Oversee patient bed assignments and completion of preliminary admissions paperwork.
  • Complete resident intake and coordinate with the Director of Nursing and/or Case Manager to ensure admissions are appropriate.
  • Maintain and communicate accurate records of bed availability.
  • Build and maintain contacts with physicians, social workers, and discharge planners to maximize referrals and facilitate admissions.
  • Attend daily stand-up meetings.
  • Follow Standard Precautions, the Exposure Control Plan, and fire drill and evacuation procedures; know how to use the related information.
  • Protect the confidentiality of resident care information, including protected health information, and report known or suspected unauthorized disclosures.
  • Assist, as directed, with planning and executing outreach events such as facility health fairs, educational programs, and other promotional events.
  • Maintain job knowledge through educational opportunities, professional publications, and personal networks.
  • Create and maintain a warm, personally attentive, positive, and calm atmosphere throughout the facility.
  • Complete additional facility-specific ongoing tasks and projects as assigned by the immediate supervisor.
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