Admissions Director

PACS•Beavercreek, OH

About The Position

The Admissions Director supports facility operations by increasing the facility census and managing the admissions process to provide a positive experience for residents, families, and staff. The role plans, directs, and monitors daily Admissions Department operations to meet budgeted resident census goals and ensure professional, efficient admissions. The position has supervisory responsibilities and works collaboratively with other facility leaders, including the Director of Nursing and/or Case Manager, to coordinate appropriate admissions and communicate information in a timely manner. The role oversees resident intake, bed assignments, preliminary paperwork, insurance coverage confirmation, and coordination of physical, social, emotional, support, and transportation services. It also develops and maintains referral relationships, helps plan outreach and promotional events, and maintains confidentiality of resident care information. The employee must be proficient with Microsoft Suite products and familiar with facility safety procedures, including Standard Precautions, the Exposure Control Plan, and fire drill and evacuation procedures.

Requirements

High school diploma or GED, at minimum.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to present information effectively and respond to questions from managers and employees.
Ability to apply fractions, percentages, ratios, and proportions to practical situations.
Ability to solve practical problems involving varied concrete situations with limited standardization.
Ability to interpret written, oral, diagrammatic, or scheduled instructions.
Proficiency in Microsoft Suite products.
Ability to occasionally lift and/or move up to 25 pounds.
Ability to sit, stand, walk, talk, read, and hear as required by the role; prolonged desktop or laptop computer use is required.
Ability to use office equipment such as a copier, scanner, fax machine, telephone, and calculator.
May be required to assist in evacuating residents during emergencies.

Nice To Haves

Bachelor's degree in health care or a related field.
Two years of admissions experience.
LVN or RN license.

Responsibilities

Manage the admissions process to ensure a positive experience for residents, families, and supporting staff.
Plan, direct, and monitor daily Admissions Department operations to meet budgeted census goals and ensure residents are admitted professionally and efficiently.
Screen patients by comparing their condition with admission criteria and complete admission and financial responsibility forms.
Plan, organize, develop, implement, and interpret Sales and Marketing department programs, goals, objectives, policies, and procedures.
Collaborate with leaders of other facility departments to ensure timely communication and enhance the admissions experience.
Confirm that insurance benefit coverage meets admissions standards.
Coordinate physical, social, emotional, support, and transportation services for applicants and residents.
Obtain and verify applicant information and medical records; interview patients and family members; and explain admission criteria.
Maintain knowledge of facility services and educate referral sources as appropriate.
Oversee patient bed assignments and completion of preliminary admission paperwork.
Complete the resident intake process and coordinate with the Director of Nursing and/or Case Manager to ensure admissions are appropriate.
Maintain and communicate accurate records of bed availability.
Initiate and maintain relationships with physicians, social workers, and discharge planners to maximize referrals and facilitate admissions.
Attend daily stand-up meetings.
Follow facility procedures and maintain familiarity with Standard Precautions, the Exposure Control Plan, fire drills, and evacuation procedures.
Maintain confidentiality of resident care information, including protected health information, and report known or suspected unauthorized disclosures.
Assist with planning and executing outreach events, including facility health fairs, educational programs, and promotional events.
Maintain job knowledge through educational opportunities, professional publications, and personal networks.
Complete additional facility-specific ongoing tasks and projects as assigned by the immediate supervisor.
Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, and help maintain a calm environment throughout the facility.