Admissions Director (Non Nurse)

Hallmark Nursing Center•Denver, CO

19d

About The Position

The Admissions Director (Non Nurse) facilitates and oversees the admissions process in accordance with applicable laws, regulations, and Life Care standards. The role gathers and processes admissions paperwork, evaluates applications within the required timeframe, and supports prospective patients and families through interviews, follow-up visits, and facility tours. The director may recruit, train, counsel, and supervise admissions staff, and is responsible for operating within budget while maintaining professional relationships, confidentiality, compliance, and positive customer service. Manager-on-duty coverage is required on certain weekend days.

Requirements

High school diploma or equivalent.
Ability to make independent decisions when circumstances warrant.
Knowledge of practices and procedures, laws, regulations, and guidelines governing functions in a post-acute care facility.
Ability to perform competently in areas including patient rights, safety, and sanitation.
Ability to maintain confidentiality and professional working relationships with associates and vendors.
Ability to understand and follow company policies, including harassment and compliance procedures, and complete required compliance training.
Integrity and professionalism consistent with Life Care’s Code of Conduct.
Ability to concentrate and use reasoning skills and good judgment.
Ability to read, write, speak, and understand English.
Ability to sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours.

Nice To Haves

Health care experience preferred.
Familiarity with the professional medical community.

Responsibilities

Gather and enter all necessary admissions paperwork.
Ensure patient applications for admission are approved or not approved within two hours.
Plan follow-up visits and interviews with patients.
Conduct facility tours for potential patients, families, and visitors, and educate them about the facility’s key benefits.
Recruit, select, train, counsel, and supervise admissions staff, if applicable.
Effectively manage and operate within budget.
Provide excellent customer service and maintain a positive attitude toward patients.
Assist in the evacuation of patients.
Maintain dependable, regular attendance.
Communicate and function productively on an interdisciplinary team.
Follow applicable laws, regulations, facility guidelines, company policies, and compliance procedures; maintain confidentiality and professional working relationships.