Admissions Director

Caretel Inns St. Joseph • St Joseph, MI

4d

About The Position

The Admissions Director supports admissions, customer service, and marketing initiatives for the center. The role includes coordinating admissions contracts, welcoming prospective guests and families, and developing events that encourage referral sources and community members to visit the center or campus. Externally, the Admissions Director conducts pre-admission screens to support safe transitions of care, develops referral accounts to generate admissions and grow market share, and works with the Symphony Centralized Admissions Department and the center to coordinate patient clinical and equipment needs, transfer and admission status, and facility readiness. The Director also meets with patients and families at hospital bedsides to answer questions. This position reports to the Regional Director of Business Development and requires a self-directed professional who takes initiative and needs minimal supervision.

Requirements

• Ability to establish good working relationships with health care professionals.
• Excellent observation, verbal, and written communication skills.
• Self-directed, takes initiative, and requires minimal supervision.

Nice To Haves

• A minimum of two years of marketing and/or liaison experience in Senior Living, SNF, LTC, Home Health, or Hospice.
• Bachelor’s degree in nursing, healthcare, business administration, or another healthcare-related field.

Responsibilities

• Coordinate admissions contracts.
• Support customer service and first-impression initiatives.
• Tour prospective guests and families.
• Create and implement marketing events at the center to encourage referral sources and community members to visit or tour the center or campus.
• Perform pre-admission screens to ensure a safe transition of care.
• Integrate accounts to generate referrals and admissions and increase market share year over year.
• Work with the Symphony Centralized Admissions Department and the center on patient clinical and equipment needs and updates, transfer and admission status, and facility readiness.
• Meet with patients and families at the hospital bedside to answer questions.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed