Admissions Director

Caretel of St. Joseph • Royalton Township, MI

5d

About The Position

The Admissions Director supports admissions, customer service, and marketing efforts at Symphony Care Network. The role works with prospective guests and their families, referral sources, healthcare professionals, and the centralized admissions department to encourage referrals and admissions, support safe transitions of care, and prepare the facility for incoming admissions. The position reports to the Regional Director of Business Development and calls for a self-directed professional who requires minimal supervision.

Requirements

• Ability to establish good working relationships with healthcare professionals.
• Excellent observation, verbal, and written communication skills.
• Self-directed, demonstrates initiative, and requires minimal supervision.

Nice To Haves

• At least two years of marketing and/or liaison experience in Senior Living, skilled nursing facilities (SNF), long-term care (LTC), Home Health, or Hospice.
• Bachelor’s degree in nursing, healthcare, business administration, or another healthcare-related field.

Responsibilities

• Manage admissions contracts.
• Support customer service and first-impressions initiatives.
• Tour prospective guests and their families.
• Create and implement marketing events at the center to encourage referral sources and community members to visit or tour the center or campus.
• Perform pre-admission screens to help ensure a safe transition of care.
• Integrate accounts with the goal of generating referrals and admissions and increasing market share year over year.
• Work with the Symphony Centralized Admissions Department and the center on patients’ clinical and equipment needs, updates, transfer and admission status, and facility readiness.
• Meet with patients and families at the hospital bedside to answer questions.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed