Admissions Counselor / Senior Admissions Counselor / Assistant Director of Admissions

Augsburg University • Minneapolis, MN

5d • $43,680 - $55,000

About The Position

Augsburg University is hiring for its Undergraduate Admissions team and will place qualified applicants into the Admissions Counselor, Senior Admissions Counselor, or Assistant Director of Admissions title based on experience and qualifications. The role conducts personalized student engagement throughout the enrollment decision-making journey, developing student coaching relationships informed by data and results. The position manages a recruitment territory, cultivates meaningful interactions, engages with an assigned community or program partnership, and supports a strategic priority. Work focuses primarily on incoming first-year students, with occasional support for transfer recruitment and events.

The position is part of Strategic Enrollment Management, whose mission is to meet students with authentic presence, outreach, and engagement and to deliver enrollment results, innovation, and service. The role combines student recruitment and coaching with territory management, data analysis, event planning, application evaluation, and collaboration across the university.

The typical work environment is an office, with prolonged sedentary work, regular computer and phone use, and travel to events. The schedule is flexible and includes evening and weekend hours. Travel may involve flying and driving, as well as presenting and speaking at events.

Requirements

• Bachelor’s degree.
• Enthusiasm and passion for empowering others to succeed.
• Excellent oral and public presentation skills and strong written communication skills.
• Experience with Microsoft Suite, such as Word and/or Excel.
• Evidence of the ability to work with people from diverse backgrounds.
• Commitment to the Strategic Enrollment Management division’s mission, vision, and values and to an inclusive workplace.
• Ability to reason, analyze, and review options to determine an appropriate strategy.
• Proven ability to achieve goals, influence others, and meet deadlines.
• Effective time management and ability to work independently.
• Ability to understand and leverage systems, technology, and processes to manage work efficiently.
• Strong organizational and supervisory skills.
• Emotional intelligence to work effectively with students and families from diverse backgrounds and experiences, including during strong emotional reactions.

Nice To Haves

• Admissions experience as a professional staff member, student employee, or intern.
• Ability to speak Spanish, Somali, Arabic, or Hmong bilingually.
• Ability to collaborate effectively as a team member.
• Ability to think strategically, creatively, and innovatively about recruiting and connecting with prospective students now and in future admissions cycles.
• Command of University messaging and positioning, including its people, programs, outcomes, policies, and procedures.
• History of analytics and/or marketing achievements.

Responsibilities

• Maintain knowledge of the University’s messaging and positioning, including its people, programs, outcomes, policies, and procedures, and communicate the Augsburg student experience authentically.
• Conduct recruitment, yield, and anti-melt activities throughout the enrollment cycle.
• Conduct student interviews and presentations on and off campus.
• Visit high schools, organizations, and colleges to present to and advise students.
• Conduct routine outreach and respond to students by phone, text, social media, and email.
• Conduct virtual recruitment activities, including online events, chat, social media, and video.
• Evaluate admission applications.
• Help plan, organize, and execute on-campus and off-campus recruiting events.
• Use CRM databases to manage communications, follow-up, and capacity accountability.
• Build relationships with school counselors and community partners to support students in their college search and application process.
• Develop and manage a recruitment territory of prospective and admitted students for each cycle.
• Analyze recruitment data and use it to determine travel and communication plans.
• Lead an assigned strategic priority or initiative using the objectives and key results (OKR) framework.
• Serve on cross-functional teams affecting student recruitment and retention.
• Complete the Augsburg Diversity Certificate program and Edify DEIB Posture statement.
• Attend staff meetings and trainings and stay informed about institutional changes affecting the student experience.
• Share student trends with the wider team and provide input on recruitment strategies, including Augsburg Applies 2U and Power of US initiatives.
• Complete routine reports related to recruitment, projections, travel, and special programs.
• Work with admissions staff to develop quarterly and annual recruitment plans.
• Coach prospective students as part of the Augsburg Applies to You program and extend coaching to a limited group of enrolled students.
• Perform other duties and projects as assigned by supervisors.

Benefits

• Medical, dental, and vision coverage.
• 403(b) matching program with employer contributions of up to 8% upon eligibility.
• Up to 100% tuition remission for employees, spouses, and dependents, and participation in the Tuition Exchange program.
• Paid time off, including 14 paid holidays, 12 sick days, 2 community service days, and up to 22 vacation days per year immediately upon hire.
• Employer-paid short-term disability, long-term disability, and life insurance.
• Employee Assistance Program for all employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level