Admissions Counselor I
About The Position
The Admissions Counselor I supports the University of Louisville’s efforts to recruit and enroll adult students who want to begin or complete a bachelor’s degree. The position builds relationships with prospective adult students and provides personalized guidance through admissions and enrollment. It represents the University at college fairs, employer and community events, and other recruitment activities, and conducts in-person and virtual information sessions. The counselor helps adult students understand admission requirements, enrollment processes, financial aid offers, attendance costs, and degree pathways. The position reviews applications, communicates with prospective and admitted students, and provides individual assistance to help students navigate barriers and make informed enrollment decisions. It collaborates with admissions, financial aid, academic programs, and student services to support adult learners from initial inquiry through enrollment. The role includes meeting with external collaborators and may involve local and regional travel. Compensation is commensurate with candidate experience.
Requirements
- Bachelor’s degree in a related field, or an equivalent combination of education and experience.
- Ability to meet with external collaborators; the role may involve local and regional travel.
Nice To Haves
- Customer service experience.
- Microsoft Office experience.
- Experience with CRM.
- Strong communication and presentation skills.
- Competency in reviewing and interpreting data.
Responsibilities
- Serve as the University’s Project Graduate college advocate, including working with the Adult Returner population.
- Coordinate degree checks with applicants, advise students on routes to degrees, and serve as a liaison between students and departments.
- Assist in implementing strategies to re-enroll stop-out students.
- Advise, counsel, and inform prospective students, parents, and others seeking information about the University.
- Serve as counselor on call several times per month.
- Assist with application review and admission decisions for applicants, transfer students, readmitted students, and petition students.
- Assist with outreach and recruitment efforts for prospective adult and transfer students.
- Coordinate and participate in off-campus, on-campus, and virtual programs introducing prospective students to the campus and University.
- Assist with the Osher Reentry scholarship, including contacting applicants about missing materials, deadlines, and other important information.
- Help prospective students understand and facilitate a pre-evaluation of transfer work.
- Assist with accepting students and monitoring the Comeback Cards Program.
- Assist Donovan Scholars with admission and enrollment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
