Admissions Counselor I - Admissions Counselor II AS7951

Oklahoma State University•Stillwater, OK

15h•Onsite

About The Position

The Office of Undergraduate Admissions and Recruitment at Oklahoma State University seeks an Admissions Counselor to assist prospective students throughout their college search process. The counselor provides a personalized OSU recruitment experience and works to meet individual territory and overall enrollment goals. The role is part of a student-focused team that supports students, families, and their champions as they navigate the college search and application process, building relationships across Oklahoma, the nation, and the world. The position develops and carries out outreach strategies for an assigned territory, communicates with prospective students and their support networks, conducts recruitment activities, analyzes territory trends, and coordinates plans with recruitment staff and leadership. The counselor serves as a first point of contact, explains admissions, housing, scholarship, and financial aid processes, and provides personalized virtual and in-person appointments. The role also includes presentations and recruitment events, daily office operations and guest service, and travel to communities in and out of state. Work schedules may extend beyond regular office hours as needed.

Requirements

Bachelor's degree conferred on or before the agreed-upon start date.
Admissions Counselor I: one year of related experience.
Admissions Counselor II: two years of related experience.
Valid driver's license.
Strong written and verbal communication skills.
Strong technical skills and knowledge of Microsoft applications.
Ability to serve as a liaison between the Admissions Office, academic units, and other university organizations in a role involving substantial internal and external public contact.
Ability to lift 45 pounds.
Successful completion of a pre-employment background investigation.
Ability to travel in and out of state multiple times per month, with trips typically lasting 1 to 12 days and overnight stays often required, depending on territory and time of year.
Ability to work beyond regular office hours as needed.

Nice To Haves

Two years of related experience.

Responsibilities

Determine and execute effective outreach strategies for an assigned territory.
Develop and initiate communication with prospective students, families, and counselors through calls, texts, emails, and personal interactions, potentially meeting monthly contact benchmarks.
Develop and conduct recruitment activities that advance enrollment goals.
Analyze territory trends and formulate action plans based on that analysis.
Coordinate analysis and planning with recruitment staff and leadership as part of the University's overall enrollment plan.
Serve as a first point of contact for students, families, and counselors and represent the University with excellence.
Anticipate and respond to student needs by providing resources and recommendations.
Explain OSU admissions, housing, scholarship, and financial aid processes and policies.
Conduct personalized virtual and in-person appointments for students and families.
Give presentations to large and small groups on and off campus.
Participate in prospective-student recruitment events, including college fairs, school visits, and other activities.
Participate in recruitment, conversion, and yield activities to market the University to prospective students.
Assist with daily office operations, including answering phones, responding to email, and greeting campus visitors.
Provide counsel to prospective students, families, and guests to meet customer service goals.
Plan and execute in-state and out-of-state travel, often with overnight stays, and represent the University in varied environments.
Maintain a personalized public presence in high schools, at college fairs, and in community settings.
Publicize full name, work contact information, and the time, date, and/or location of recruitment activities.