Admissions Counselor I - Admissions Counselor II AS7951

Oklahoma State University•Stillwater, OK

2d•$19 - $25•Onsite

About The Position

The Office of Undergraduate Admissions and Recruitment at Oklahoma State University seeks an Admissions Counselor to assist prospective students throughout their college search, delivering a personalized recruitment experience while working toward individual territory and overall enrollment goals. The position joins a student-focused, dedicated team that supports students, families, and their champions as they navigate the college search and application process. The counselor builds relationships across Oklahoma, the nation, and the world and connects students with OSU people, resources, and opportunities. The counselor develops and carries out outreach strategies for an assigned territory; communicates with prospective students, families, and counselors; analyzes territory trends and plans actions to support enrollment goals; and works with recruitment staff and leadership to align plans with the University’s enrollment strategy. The role serves as a primary point of contact, responds to student needs, explains admissions, housing, scholarship, and financial aid processes, and conducts personalized virtual and in-person appointments. The position includes giving presentations and participating in recruitment, conversion, and yield events on and off campus, such as college fairs and school visits. It also involves assisting with daily office operations, responding to inquiries, greeting visitors, and providing counsel and customer service. Travel in and out of state is required multiple times per month, with trips typically lasting 1 to 12 days and overnight stays depending on territory and season. Work may extend beyond regular office hours as needed. The role requires the ability to lift 45 pounds and successful completion of a pre-employment background investigation.

Requirements

Bachelor’s degree conferred on or before the agreed-upon start date.
Admissions Counselor I: one year of related experience.
Admissions Counselor II: two years of related experience.
Valid driver’s license.
Strong written and verbal communication skills and technical skills.
Knowledge of MS applications.
Ability to lift 45 pounds.
Successful completion of a pre-employment background investigation.
Ability to travel in and out of state multiple times per month, including trips typically lasting 1 to 12 days and overnight stays as needed.
Ability to work beyond regular office hours when necessary.

Nice To Haves

Two years of related experience.

Responsibilities

Determine and execute effective outreach strategies for an assigned territory.
Develop and initiate communication with prospective students, families, and counselors through calls, texts, emails, and personal interactions, potentially meeting monthly contact benchmarks.
Develop and conduct recruitment activities that advance enrollment goals.
Analyze territory trends and formulate action plans based on the analysis.
Coordinate with recruitment staff and leadership to integrate analysis and plans into the University’s overall enrollment plan.
Represent the University as a first point of contact for students, families, and counselors.
Anticipate and respond to student needs by providing resources and recommendations.
Explain OSU admissions, housing, scholarship, and financial aid processes and policies.
Conduct personalized virtual and in-person appointments for students and families.
Give presentations to large and small groups on and off campus.
Participate in recruitment events, including college fairs, school visits, and other activities and events.
Participate in recruitment, conversion, and yield activities to market the University to prospective students.
Assist with daily office operations, including answering phones, responding to email, and greeting campus visitors.
Provide counsel to prospective students, families, and guests to meet customer service goals.
Plan and execute in-state and out-of-state travel, represent the University in varied settings, maintain a public presence at high schools, college fairs, and community settings, and publicize recruitment activity details.