Admissions Coordinator
Pennant Group•Orange, CA
•$19 - $21•Onsite
About The Position
Successfully help lead the resident recruitment process by establishing and cultivating meaningful relationships with prospects and their families and identifies individual candidate’s needs. Helps develop and maintain productive internal and external marketing strategies including referral sources and community relationships. Helps maintain occupancy levels, tracks and trends resident movements, is a point of contact for all prospective residents and manages the admission/assessment process in collaboration with the Family Advisor and Community Management Team.
Requirements
- Superior communication skills with the ability to effectively communicate in English, both orally and in writing.
- Ability to communicate a clear vision of the community and its services.
- Dependable and punctual with a professional, competent demeanor.
- Knowledge of the physiology and psychology of the older person.
- Recognizes common signs/symptoms of dementia.
- Demonstrates strong customer service skills and telephone marketing skills.
- Adaptable, flexible and focused on meeting the needs of prospective residents and their families.
- Demonstrate team and business partner skills.
- An outgoing personality, superior communication skills and strong customer service orientation required.
- Must present a neat, clean appearance and demonstrate a positive, cheerful attitude.
- Must possess a clean driving record and valid state issued driver’s license.
Nice To Haves
- Degree in marketing or human services field preferred.
- Prior experience in marketing to seniors, in sales, senior housing, long-term care insurance, hospitality or an appropriate healthcare/personal care background preferred.
- Proven track record of marketing/sales results.
Responsibilities
- Lead the resident recruitment process.
- Establish and cultivate meaningful relationships with prospects and their families.
- Identify individual candidate’s needs.
- Develop and maintain productive internal and external marketing strategies.
- Maintain occupancy levels.
- Track and trend resident movements.
- Serve as a point of contact for all prospective residents.
- Manage the admission/assessment process in collaboration with the Family Advisor and Community Management Team.
Benefits
- Equal opportunity employer
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
