Admissions Coordinator

Select Specialty Hospital - Phoenix • Mesa, AZ

10d • $21 - $32 • Onsite

About The Position

The Admissions Coordinator is a member of the Business Development Team and manages referral intake and patient admissions at Select Specialty Hospital - Phoenix, a critical illness recovery hospital providing inpatient post-ICU services to chronically critically ill patients who need extended healing and recovery. The coordinator works closely with hospital departments to prepare for each admission and supports patients throughout the admission process.

The role includes verifying insurance benefits, recording referral and admission information in online systems, communicating relevant details to clinical and administrative teams, and ensuring the patient’s room is ready with required equipment, medications, and other necessities. The coordinator also physically admits patients, gives facility tours, and collects and files signed consent-to-treat forms.

Requirements

• Prior experience in a hospital, physician practice, or insurance environment.
• Knowledge of medical terminology.
• High school diploma or GED.

Nice To Haves

• Direct experience with third-party insurance verification and knowledge of how Medicare benefits are applied.
• Previous experience as a customer service representative for a health insurance company or provider.
• Previous experience obtaining prior authorizations.

Responsibilities

• Participate in the morning Lead Conversion Call with the Business Development team.
• Verify Medicare benefits and secondary or supplemental insurance plans for referred patients as they arrive in Transitions of Care (TOC).
• Enter accurate referral, admission, denial, and conversion data using online programs and databases.
• Keep deficiencies at 0% to eliminate holds and support the hospital’s financial viability.
• Communicate relevant information to clinical liaisons, case managers, the prior authorization team, and physicians to prepare for admissions.
• Coordinate on the day of admission to ensure the patient’s room has all necessary equipment, medications, and other items.
• Physically admit patients, provide a tour of the facility, obtain signed consent-to-treat forms, and file them.

Benefits

• Extensive and thorough orientation and training program.
• Generous PTO and paid sick time for full-time team members.
• Medical/RX, health, vision, employee assistance program (EAP), and dental plan offerings for full-time team members.
• Company-matching 401(k) retirement plan.
• Life and disability protection for full-time team members.
• Up to $300 per month in bonus incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED