Admissions Coordinator

Global Connections to Employment • Pensacola, FL

5d

About The Position

The Admissions Coordinator is an integral member of the Business Practice Front Office Team, supporting clinical and physician practice areas. The role manages front-office functions including appointment check-in and check-out, scheduling and rescheduling, reminder calls, authorizations, copay collection, insurance verification, and customer service. The coordinator maintains knowledge of front-desk processes, completes daily tasks promptly, supports professional staff, and provides quality service. Work is performed with considerable independence and in compliance with facility policies and procedures, contract requirements, organizational bylaws, and applicable federal and state regulations and laws.

Requirements

• High school diploma or GED and three years of related medical-field experience, or an equivalent combination of education and related medical-field experience.
• Working knowledge of business, medical, or comparable front-office practice.
• Ability to work independently with sound critical-thinking and decision-making skills.
• Proficient internet and computer skills, including use of Microsoft Office 10.
• Strong organizational skills and ability to prioritize responsibilities.
• Ability to maintain effective working relationships with internal and external customers.
• Excellent verbal and written communication skills, including letters, memos, and emails.
• Ability to work within agency and assigned program-division policies and procedures.
• Strong attention to detail and accuracy, with the ability to resist distractions.
• Must pass organizational screening requirements, including state and federal background screening as appropriate; a Level II background screening is required.
• Drug testing is required.

Nice To Haves

• Understanding of insurance authorizations and practice requirements.

Responsibilities

• Manage appointment check-in and check-out.
• Schedule and reschedule appointments and make reminder calls.
• Handle authorizations and collect copayments.
• Verify insurance.
• Provide quality customer service to internal and external customers.
• Maintain working knowledge of front-desk processes and complete daily tasks in a timely manner.
• Support the needs of professional staff.
• Perform assignments independently while complying with facility policies, procedures, contract requirements, organizational bylaws, and applicable laws and regulations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED