Admissions Coordinator

PACS • Fort Walton Beach, FL

5d

About The Position

The Admissions Coordinator supports a smooth and welcoming transition for new residents and their families. The position serves as a first point of contact for prospective residents, families, hospitals, and referral sources, and collaborates with interdisciplinary teams to coordinate efficient and empathetic admissions. Duties include scheduling admissions and pre-admission assessments, maintaining required records, assisting with insurance and financial eligibility processes, providing tours, preparing admission documentation, and following up with referral partners to support timely transfers. The role also supports marketing and outreach as needed. No supervisory responsibilities are required.

Requirements

• Knowledge of Medicare, Medicaid, and insurance verification processes.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office and electronic health record (EHR) systems.
• Ability to handle sensitive information with confidentiality and professionalism.
• Ability to focus in a busy environment.

Nice To Haves

• Prior experience in admissions, healthcare, or a long-term care setting is strongly preferred.

Responsibilities

• Serve as the first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and documentation.
• Maintain accurate and up-to-date records in accordance with federal, state, and facility regulations.
• Assist with insurance verifications, authorizations, and financial eligibility processes.
• Provide facility tours and information to prospective residents and their families.
• Collaborate with nursing, social services, and administrative staff to ensure a seamless admission experience.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, and case managers to ensure timely and complete transfer of information.
• Support marketing and outreach efforts as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed