Admissions Coordinator

Renaissance Recovery•Newport Beach, CA
•$70,000 - $100,000•Onsite

About The Position

Renaissance Recovery is hiring an Admissions Coordinator to support new clients and their families during the intake process. As the first point of contact, you'll assist with screenings, insurance verification, documentation, and ensure a smooth transition into care.

Requirements

  • High school diploma or GED
  • Minimum 1 years' experience in drug/alcohol or behavioral health admissions
  • Comfortable with EMR systems
  • Strong communication and organizational skills
  • Ability to work independently, prioritize tasks, and problem-solve

Nice To Haves

  • Kipu experience a plus
  • Experience with Zoho CRM (preferred) or similar systems

Responsibilities

  • Respond to intake and inquiry calls
  • Complete admission screenings and gather client information
  • Enter data accurately into EMR (Kipu) and Zoho CRM
  • Verify insurance benefits and coordinate pre-authorizations
  • Prepare and manage all admission-related documentation
  • Communicate any client concerns to the clinical team
  • Support client retention and satisfaction during onboarding
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