Admissions Coordinator

Concordia at Villa St Joseph•Baden, PA

5d•Onsite

About The Position

Concordia at Villa St. Joseph in Baden, Pennsylvania, is seeking an Admissions Coordinator to help individuals and families navigate admissions and support smooth transitions into its Skilled Nursing Facility, Personal Care, and Memory Care communities. The role coordinates referrals and admissions, provides information and tours, completes required paperwork, and communicates with residents, families, referral sources, healthcare partners, and internal departments. The position also supports referral and placement coordination across Concordia facilities and promotes Concordia services at community events.

Requirements

Strong communication, customer service, and organizational skills.
Ability to multitask, prioritize responsibilities, and manage multiple referrals simultaneously.
Professional, compassionate, and welcoming approach when working with residents and families.

Nice To Haves

At least one year of experience in healthcare admissions, long-term care, social services, or a related field is preferred.
Knowledge of Skilled Nursing, Personal Care, or Memory Care admissions is preferred.

Responsibilities

Review and coordinate incoming Skilled Nursing Facility referrals to determine appropriate placement and assist with admissions.
Manage and coordinate referrals for Personal Care and Memory Care.
Provide tours of the Skilled Nursing Facility and Personal Care communities to prospective residents and their families.
Complete and coordinate admission paperwork for both buildings, including resident admission records, admission agreements, and other required forms.
Obtain required documents, such as insurance cards, living wills, and Power of Attorney forms.
Serve as a primary contact for prospective residents, families, referral sources, and healthcare partners throughout the admissions process.
Meet with residents and families to answer questions, provide support, and facilitate transition to nursing staff.
Collaborate with nursing, social services, and other departments to support successful admissions and transitions.
Work with Concordia sister facilities to coordinate referrals, placements, and admissions across the organization.
Maintain accurate referral and admission documentation and ensure timely follow-up and communication.
Market Concordia services, including participating in community health fairs and organizational events.