Admissions Coordinator

CDL Schools LLC•Wheat Ridge, CO

86d•Onsite

About The Position

The CDL School is seeking an Admissions Coordinator to join its growing Admissions team in Wheat Ridge, Colorado. The role is customer-facing and combines communication, follow-up, organization, and administrative support. The coordinator helps prospective students understand CDL training options and the admissions process, schedule appointments, complete admissions requirements, and move toward enrollment. This position works closely with Admissions, Training, Finance, and other team members to support a smooth student experience. The position may offer a career path into an Admissions Advisor role. High-performing coordinators who demonstrate communication skills, reliability, initiative, organization, and effectiveness with prospective students may be considered for advancement after successfully completing the introductory/probationary period.

Requirements

High school diploma or equivalent.
Strong communication and interpersonal skills.
Professional and confident telephone presence.
Strong customer-service orientation, including service over the phone and in person.
Good organizational skills and attention to detail.
Ability to manage multiple priorities and follow through on commitments.
Strong analytical and problem-solving skills.
Excellent time-management skills.
Comfort with computers, web-based systems, and CRM platforms.
Working knowledge of Microsoft Office and web-based CRM systems.
Ability and willingness to learn new systems and processes.
Dependable, positive, and comfortable working in a fast-moving environment.

Nice To Haves

Experience in admissions, recruiting, sales, customer service, call centers, education, hospitality, administrative support, or other customer-facing positions.

Responsibilities

Respond to inbound calls, inquiries, and walk-in prospective students.
Conduct outbound calls, confirm appointments, send text messages, and follow up through other communication channels.
Explain CDL training programs and the admissions process to prospective students.
Schedule appointments and accurately track appointment activity, including shows and no-shows.
Support Admissions Advisors as prospective students move from initial inquiry toward enrollment.
Professionally greet prospective students, current students, and guests.
Assist applicants with paperwork and collect required admissions documentation.
Enter, upload, scan, and maintain accurate applicant and student information.
Submit appropriate financing and loan documentation for processing.
Maintain enrollment records and assist with collecting applicable payments and application fees.
Support the preparation of training rosters, student schedules, and internal appointments.
Maintain organized paper and electronic student files.
Collaborate with Admissions, Training, Finance, and other team members to create a smooth student experience.
Participate in meetings, training, and occasional company activities as required.
Take on additional responsibilities as the organization grows.